Blue Women's Clothing Reviews 

263
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I live near Brighton but visit Cheltenham often. Blue has become a firm favourite of mine either online or in person. The ladies at the shop are delightful and attentive and the clothes are varied, im... See more

Rated 5 out of 5 stars

Fab company, bought a pair of expensive Lofina Boots having seen them online. I spoke to the store who were super helpful re sizing advice and colour, they posted them the next day. Excellent high qu... See more

Rated 1 out of 5 stars

Could not agree more with the review ,I stopped going as felt the same as the last reviewer ,they were either not bothered at all or too bothered unless you were obviously a big spender then all over... See more

Company replied

Rated 5 out of 5 stars

Fabulous independent clothing shop. Such interesting clothing that I think I’ve spent the best part of £1500 in a month. Love the cafe in Bath. Interesting designers, great lofina boots, good accessor... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Blue is an independent Women's fashion retailer, based in Cheltenham and Bath. We offer unique and individual clothing to adventurous women of all ages, stocking brands such as Rundholz and Lurdes Bergada. In the Bath shop, we have a homeware department displaying eclectic furniture, soft furnishings and gifts. Recently, Blue introduced a menswear line into both stores, called Syngman Cucala from Barcelona, which is the sister brand to Lurdes Bergada.


Contact info

3.8

Great

TrustScore 4 out of 5

263 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(263)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous independent clothing shop

Fabulous independent clothing shop. Such interesting clothing that I think I’ve spent the best part of £1500 in a month. Love the cafe in Bath. Interesting designers, great lofina boots, good accessories. Deliveries v quick! Small point, Bath were great in the shop but useless on the two occasions I called about a product. Cheltenham v helpful.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

I bought a dress from Blue, unfortunately it did not suit me so I sent it back. Blue processed my refund immediately. I was very impressed with their speed and efficiency.

April 16, 2019
Unprompted review
Rated 4 out of 5 stars

Dress Review.

Ordered by phone to check dress sizing, very helpful staff and dresses I ordered fitted perfectly and very good quality. My only negative was the price of the postage.

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

The item arrived really quickly and was…

The item arrived really quickly and was just how it looked in the pics. I am really pleased with the item. The packing was not great but everything else was fantastic. Thank you

March 26, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Jill, thank you very much for taking the time to leave a review. We have introduced some better packaging recently and are currently trialing whether or not it makes a difference. Perhaps yours was in the previous packaging (just tissue?). If the new improved packaging has positive feedback we will introduce it to both of our shops in the very near future. Thanks again x

Rated 5 out of 5 stars

Fabulous designs.

I have bought lots from Blue in Cheltenham - they have a great collections of women’s clothes. However because I live in London I look online and recently purchased Kopka berets x 3 which are simply wonderful. I like Lurdes Burgurda and all the other designs they stock. Always helpful and kind service.

March 24, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you for this kind and positive review Mui, we really appreciate it. Those berets are so great we're happy you're enjoying them! We offer very cheap postage too ;) xxx

Rated 5 out of 5 stars

High quality product

High quality product, colour exactly as on website, prompt delivery, very pleased indeed with my sandals.

March 7, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Sandra, just wanted to thank you fro leaving the review! We're really glad that you enjoyed the website experience and the quality of our shoes. Come back soon x

Rated 1 out of 5 stars

Disappointing!

I ordered sandals that arrivedwith filthy dirtymarks on them. I sent phots of them and invited comments but my emails were ignored. I have not received any communica5ion at all about this matter.

February 27, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello Virginia,
I understand you received communication, just wanted to reply here to confirm your issues were settled and we hope you shop with us again in the future. We will certainly be checking items more closely in the future! Thanks for shopping with us and for getting in touch. Should you need anything, do contact us and we will endeavour to answer your queries as quickly as possible. Best wishes, The Blue Team x

Rated 5 out of 5 stars

Favourite clothing retailer

Always excited to receive a package from Blue. Lofina and Lurdes Bergada never disappoint and Blue's collection and service is excellent.

February 26, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you Jayne, you are a valued customer x

Rated 5 out of 5 stars

I’ve been shopping with Bluewoman for…

I’ve been shopping with Bluewoman for years and I love their eclectic mix of designer and casual. Love when new pics come up!

February 25, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Marie, Thank you for leaving some feedback! There are some lovely new pics online for you this week :) x

Rated 1 out of 5 stars

My two pieces arrived crumpled and in a…

My two pieces arrived crumpled and in a shoddy plastic bag....I've no particular need for high spec packaging but feel it to be important that pieces are sent out with a degree of respect.
As I didn't require the items urgently I had requested a cheaper postal charge than the £9.00 but was told this wasn't possible .
I therefore spent £18.00 on postage for which I acquired nothing but a feel of lack of customer care.
I'll stick to Jules B and Olivia May in the future!

February 20, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hello Jane. Firstly, thank you for taking the time to give feedback.
We have recently looked into providing boxes, however we are still put off by the added weight and wastage of packaging materials, for this reason we are currently looking for a solution. This is since another complaint about the tissue being crumpled and having spoken to the post office, we now know this is down to the way the parcels are handled at the post office and in transit to you. Although we can't take responsibility for this, we are still looking for a more sturdy, yet lightweight solution! We have always tried to keep postage prices to a minimum, based on Royal Mail services. Unfortunately, it isn't always possible to reduce costs if the items have a high value, because in the event of loss or damaged, they will not be covered, hence we need to use the tracked and signed service. For your two items, tracked, signed and covered £8.60 is correct.
Sorry that you feel disappointed with the postage. We aim to improve and will listen to any suggestions you may have. The Blue Team x

Rated 5 out of 5 stars

Love Blue in Bath

Love Blue in Bath, always has something unique & unusual.... just my kind of shop. Delivery is very quick & communication is excellent.
I’d Recommend this shop to anyone.

February 14, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you for leaving some great feedback! Tell all your friends about Blue in Bath. Did you know we are based inside The Loft on Bartlett Street, along with award winning Cafe Lucca? We have a homeware department here too. We also have a second store in Cheltenham which offers Womenswear too. x

Rated 5 out of 5 stars

Happy

Beautiful clothes and great service. A word of warning - The postage can be a bit of an extra expense at the end as it is calculated depending on how much you buy rather than a set cost. But I live too far away to visit the shop😏😊

February 13, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Rhian, Thanks for leaving a review! Yes our postage is calculated by Royal Mail and is based on weight/size. Great to hear you've been buying lots! Hopefully you can visit us one day x

Rated 5 out of 5 stars

Very prompt service

Very prompt service. Someone phoned from the store to inform me something was out of stock and to enquire if I wanted a different size or refund. She was very friendly and we had a lovely chat. My order arrived really quickly, packaging was good and product perfect. Will definitely use them again and hope to visit their store when in the area.

January 23, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi there,
Thank you for giving us great feedback about your Blue experience. We are always on the phone to help, or can get back to you if you email. Glad to hear your packaging arrived nicely and hope you'll enjoy your new item time and time again. Look forward to seeing you soon x

Rated 5 out of 5 stars

Blue - Quirky chic

Blue is always chic and quirky and it’s great to be able to buy on line. If you can go into the shop, the staff are helpful and friendly. I’ve bought on line a couple of times now and it works really well.

January 17, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Thank you for your helpful review Anne, we look forward to seeing you again (in store and online!) x

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