Blue Women's Clothing Reviews 

263
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I live near Brighton but visit Cheltenham often. Blue has become a firm favourite of mine either online or in person. The ladies at the shop are delightful and attentive and the clothes are varied, im... See more

Rated 5 out of 5 stars

Fab company, bought a pair of expensive Lofina Boots having seen them online. I spoke to the store who were super helpful re sizing advice and colour, they posted them the next day. Excellent high qu... See more

Rated 1 out of 5 stars

Could not agree more with the review ,I stopped going as felt the same as the last reviewer ,they were either not bothered at all or too bothered unless you were obviously a big spender then all over... See more

Company replied

Rated 5 out of 5 stars

Fabulous independent clothing shop. Such interesting clothing that I think I’ve spent the best part of £1500 in a month. Love the cafe in Bath. Interesting designers, great lofina boots, good accessor... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Blue is an independent Women's fashion retailer, based in Cheltenham and Bath. We offer unique and individual clothing to adventurous women of all ages, stocking brands such as Rundholz and Lurdes Bergada. In the Bath shop, we have a homeware department displaying eclectic furniture, soft furnishings and gifts. Recently, Blue introduced a menswear line into both stores, called Syngman Cucala from Barcelona, which is the sister brand to Lurdes Bergada.


Contact info

3.8

Great

TrustScore 4 out of 5

263 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(263)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Would like the choice of standard…

Would like the choice of standard delivery as opposed to next day , the clothes are fabulous !

July 3, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Katrina, thanks for your review on Trust Pilot. We have looked into reducing our postage prices, but because the parcels are of high value, they would not be covered in the case of loss or damage. There is an option for small parcels under £50, but i'm sure as an excellent customer your order held a bit more value! Always, always feel free to contact us and we can discuss anything you need help with x

Rated 5 out of 5 stars

As always

As always, I get a first class service from Blue Cheltenham. The website is slick and easy to use and the online service is perfect.

June 26, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Mary, just wanted to say thanks for leaving us a review back in June. We are very pleased that you like our website and are finding it easy to use - this is helpful feedback :) New Autumn Winter styles have just started arriving through the doors so keep an eye out for new arrivals over the next few weeks.

Rated 5 out of 5 stars

Happy customer

My first experience of Blue Women's Clothing has been of a very efficient and helpful response.

I am very happy with the service I have received.

Susan.

June 25, 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Susan. We are so glad you enjoyed your first experience with Blue. New Arrivals will start going live over the next few weeks so keep an eye out on the website. x

Rated 2 out of 5 stars

The parcel was sent the 28th of May.

The parcel was sent the 28th of May.
I got told that it will be here within five days.
The 11. Junge it still had not arrived. Got here the 14th June, picked it up today.
It was supposed to be size 14 but, is a max.size 10-12 or a European 38/40.
Hazel was very nice and helpful.
But the t-Shirt itself smellde so badly, as though it had been in a cellar for ages. Had to send it back. Sorry am very disappointed

June 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and help, with an item I had ordered from the online shop, which was too small and unavailable in larger size. Spoke to them directly and managed to locate the size I required and honoured a promotional discount I had received on my initial purchase. Thrilled with my new skirt! Easy shopping and very quick delivery - great!

May 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service , have purchased before and will purchase again !

April 28, 2019
Unprompted review
Rated 5 out of 5 stars

Very easy to order from and prompt…

Very easy to order from and prompt delivery. Had to cotact cheltenham shop for a different size and they were incredibly helpful and item again received very promptly. Will continue shopping at this superb shop

April 18, 2019
Unprompted review

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