I got the English book I ordered but I don't believe it should have taken 2 weeks to arrive. Also no confirmation on the order which was not helpful. So if your not in a hurry then the service functio... See more
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See what reviewers are saying
Had not used them before, but very simple buying experience and books came fast. I think they could do some better estimation of when the order will arrive. There's a note on the website that internat... See more
Ordered a book and a calendar from the website. By mistake I chose a 2025-edition, instead of the 2026. Bog og Ide Skanderborg tried to call several times, to confirm the choice, and readily changed m... See more
Not just in the area, but generally in Copenhagen, this particular Bog og Idé at Amager Center is always order and with smiley & helpful employees! Love it! Also my first delivery pick-up was a succes... See more
Company details
Written by the company
Bog & idé er Danmarks største boghandlerkæde - en kæde med en lang historie og et værdigrundlag, der tager afsæt i kundernes ønsker og behov.
Contact info
Mossvej 2, 8700, Horsens, Denmark
- 7675 2020
- kundeservice@bogogide.dk
- www.bog-ide.dk
4.5
Excellent
53K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Hurtig ekepedition og gratis levering…
Hurtig ekepedition og gratis levering til den lokale boghandler
July 14, 2023
fast 📦 delivery 🚚
July 9, 2023
Fin service😃
June 22, 2023
Ordered Pokemon EX cards for my son's…
Ordered Pokemon EX cards for my son's birthday.
It was an ONLINE ONLY item and I was worried it wouldn't arrive on time or have fake cards.
Was pleasantly surprised that it arrived in 1 day and in good packing. Good experience.
June 14, 2023
Reply from Bog & idé
Hi Nishant
Thank you very much for your review and for taking the time to write about your experience.
We are very happy for the 5 stars and to hear that you had a good experience in connection with your order.
Have a nice day
Mikkel fra Bog & idé teamet
hej@bogide-legekaeden.dk
www.bog-ide.dk
God og hurtig ekspedition👍
June 6, 2023
Reply from Bog & idé
Hej Helle
Tusind tak for din anmeldelse og de 5 flotte stjerner.
Du må have en rigtig god dag
Med Venlig Hilsen
Michelle fra Bog & idé teamet
hej@bogide-legekaeden.dk
www.bog-ide.dk
Reply from Bog & idé
Hej Maria
Tak for din anmeldelse.
Når man bestiller en vare til afhentning i en butik, der ikke har varen på lager, så er det butikken, der bestiller varen hjem. Leveringstiden på en Klik & Hent ordre afhænger derfor af, om butikken har varerne på lager, eller om de skal bestille det hjem - dernæst informerer butikken om en eventuel længere leveringstid, vi beklager hvis dette ikke er sket.
Rigtig god dag.
Med Venlig Hilsen
Ann fra Bog & idé teamet
hej@bogide-legekaeden.dk
www.bog-ide.dk
God service 😀
May 14, 2023
Always super service and really helpful
May 11, 2023
After 30 years, very positive customer service.
Have shopped with B&i in Allerød for 30 years. Great customer service.
May 16, 2023
On time and quick delivery
On time delivery. Quick delivery of books not found easily in the stores here.
May 14, 2023
Super quick service
Super quick service (pick up delivery at store) and kind staff at the store.
May 8, 2023
Good, but slow delivery.
Got what I ordered, and it was packaged nicely, but the delivery time was fairly slow.
May 2, 2023
Great service and organized store.
April 25, 2023
Reply from Bog & idé
Hello
Thank you for sharing your experience with Bog&Idé and the 5 stars rating of course.
Have a great day!
Best regards
Mikkel from Bog&Idé
www.bog-ide.dk
Stop sending review request…
April 20, 2023
Reply from Bog & idé
Hej
Tak for din anmeldelse. Vi beklager hvis du har haft en dårlig oplevelse.
Med venlig hilsen
Mille fra Team Bog & idé
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