Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more
First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more
Company replied
First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend
Company replied
Company details
Information provided by various external sources
Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.
Contact info
Tithebarn Street 9-11, BL9 0JR, Bury, United Kingdom
- www.bohairmia.co.uk
4.7
Excellent
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products, great price, swift delivery
A fantastic range of great quality products at amazing prices and delivered quickly.
May 6, 2026
Unprompted review
Reply from Bohairmia
Thank you for your review of Bohairmia, Michelle! We hope you enjoy your haircare products!
My best find for 2026
My best find for 2026! I had a bad experience ordering from an online company that never delivered the goods (over £200 worth of hair care products) then I found this company - local to me, better on price with amazing customer service! What’s not to like?!
April 20, 2026
Unprompted review
Reply from Bohairmia
Thank you so much for your kind review! We're so glad you enjoyed your experience shopping at Bohairmia and we hope you love your haircare products.
First time using the company
First time using the company. Excellent service, fast delivery. Will use them again and also recommend them to family and friends.
Magsy S
April 20, 2026
Unprompted review
Reply from Bohairmia
Thank you so much for your kind review Margaret! We hope you enjoy your products from Bohairmia. :)
Reply from Bohairmia
Thank you for your review! We're so glad you enjoyed your experience at Bohairmia. :)
Excellent customer service
Excellent customer service. Branding of my hair product Sebastian had changed and they called to advise me, so I didn't get a shock when the goods were delivered. All packed nicely. Quality Sebastian product was delivered as my hair feels and smells amazing.
April 10, 2026
Unprompted review
Reply from Bohairmia
Thank you for your review Gabriela! We hope you enjoy your Sebastian Professional products. :)
Excellent service and communication
Excellent service and communication.
Pleased I was able to find someone who had stock of this product.
April 2, 2026
Unprompted review
Reply from Bohairmia
Thank you Trevor for your review! We hope you enjoy your products. :)
Always delivered on time with the…
Always delivered on time with the correct product.
Thank you
March 25, 2026
Reply from Bohairmia
Thank you so much for the kind review! We're so glad you received your products on time.
Items arrived promptly
Items arrived promptly and well packaged.
Cannot comment on the quality of the product - as not used yet - but as always - prompt dispatch and securely packaged for transit.
March 25, 2026
Reply from Bohairmia
We hope you love the quality of your products for your hair! Thank you for shopping with us. :)
Outstanding customer service
First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I received a call the next day to be advised it was and wa given a larger product as a good will jesture I was very pleased. Also Paul Mitchell have changed there branding which I was also told about, the price for the item too was very good.
I would definitely recommend this company and I shall get returning in the future....thank you 😊😊
March 20, 2026
Unprompted review
Reply from Bohairmia
Thank you so much for the kind review, Tina! We hope you love your Paul Mitchell products. 😊
Paul Mitchell mousse Lady
Good company really helpful with my purchase as I
Couldn’t find the product online anywhere else & then a lovely man Anthony help me .
March 21, 2026
Unprompted review
Reply from Bohairmia
Thank you for the review! We hope you love your Paul Mitchell product. 😊
no damage to packaging…
Arrived promptly no damage to packaging and product is great
March 7, 2026
Unprompted review
Reply from Bohairmia
Thank you for your kind review, Beverley! We hope you enjoy your product. :)
Everything excellent
The packaging was first class. No complaints at all.
March 5, 2026
Unprompted review
Reply from Bohairmia
Thank you so much for the review! We're so glad you received your Bohairmia package and are happy with it!
Great Customer service
There was an issue with my delivery (the courier company not Bohairmia) I spoke with Anthony and he sorted the issue within half an hour, Customer service is absolutely fantastic.
I would definitely recommend Bohairmia and will be using them again.
March 5, 2026
Unprompted review
Reply from Bohairmia
Thank you so much for the lovely review! We're so glad we could resolve the issue for you and we hope to see you again soon!
Excellent
Excellent. Easy to order and arrived promptly. No problems at all. Will definitely use in the future.
February 17, 2026
Unprompted review
Reply from Bohairmia
Thank you so much for the kind words! We hope to see you again soon. :)
Great Service!
It was delivered quickly. And it was packed really well!
The shampoo i bought (sebastian professional) really suite my hair type!
I would buy again when i ran out of the shampoo!
February 10, 2026
Unprompted review
Reply from Bohairmia
We're so glad to hear you received your order well and that you're enjoying your Sebastian Professional shampoo!
Arrived on time
January 26, 2026
Reply from Bohairmia
We're so glad to hear you received your Bohairmia order on time! We hope you enjoy the products. :)
Reply from Bohairmia
Thank you for your kind review! :)
Reply from Bohairmia
We really appreciate your review—thank you for choosing Bohairmia ✨
Very prompt response to my recent order…
Very prompt response to my recent order for a Sassoon shampoo. Was delivered within a couple of days.
Have also previously ordered a Sassoon conditioner which my hairdresser had problems obtaining .
Would definitely recommend.
January 2, 2026
Unprompted review
Reply from Bohairmia
Thank you so much for your lovely review! 🤍
We’re thrilled to hear you had a great experience with Bohairmia. Your support truly means the world to our small team, and feedback like yours motivates us to keep delivering the quality and service you deserve. We hope to welcome you back again soon!
Great, I will order from them again …
Very happy with the communication and the fact that they use Evri 👍
December 31, 2025
Unprompted review
Reply from Bohairmia
Thank you for taking the time to leave such a kind review!
We’re so happy you’re enjoying your Bohairmia experience. Knowing our customers are happy is the best reward we could ask for. If there’s ever anything we can help with, we’re always here ✨
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