Bon Voyage Travel & Tours Reviews 

23
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Not as company i would recommend to book with. They ignored my request to slightly amend a private tour and then fobbed me off saying they have no guides during our arrival which is 11 months away!!... See more

Company replied

Rated 1 out of 5 stars

Avoid these people, not playing fair...after 7 months I learn I have lost my deposit if they they couldn't confirm I would get a holiday at the point of full payment.

Rated 5 out of 5 stars

We have travelled with Bon Voyage on six occasions, most recently in July 2017. Because we have family in the USA, we like to combine a family visit with exploring another part of the country, includi... See more

Rated 5 out of 5 stars

You rock! Everything was perfect from start to finish. We had a fantastic time and a few unexpected adventures along the way! and we'll be back to book our next holiday! We initially contacted Bon... See more

Company details

  1. Tour Operator

Information provided by various external sources

Bon Voyage have been providing tailor-made travel and holidays to the USA and Canada since 1979. Have your North American holidays expertly tailor-made by Bon Voyage to suit your exact requirements, with the quality and service you expect, and at great value prices.


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2.5

Poor

TrustScore 2.5 out of 5

23 reviews

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2.5

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(23)

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Rated 5 out of 5 stars

Stunning and well planned vacation!!

In May 2013 Bon Voyage arranged our road trip to Arizona, Utah and Nevada, taking in all the Canyons and National Parks starting at Phoenix and ending in Las Vegas over two and a half weeks.

Bon Voyage have arranged many trips to the USA for us over 20 years, each holiday so well tailored to our needs and never a hitch. The pre-planning put in for this last holiday was impeccable, their itinerary book, tailored to our trip, was a "life saver" with routes, places of interest and as always outstanding accommodation, in great locations. We were originally daunted by the 2000 miles of driving but their route proved to be scenic and breath taking and added so much to the enjoyment of the vacation.

The level of advice given by Bon Voyage and the knowledge of their consultants is always exemplary and we enjoyed every single moment of the vacation thanks to their expertise.

Looking forward to booking our next trip with them.

October 13, 2013
Unprompted review
Rated 5 out of 5 stars

Whacky Races NASCAR Trail

It is a year ago this month when Nikki from Bon Voyage organised our holiday to Washington DC, taking in 9 States, 4 NASCAR Speedway races & a multitude of sights to see all in a hired car. Nikki arranged everything from the moment we went through Heathrow. The organisation was fantastic from flights, car hire, types of hotels we had requested, it was if she had known us all her life. We thanked her then for what was a holiday of a lifetime and it still remains with us like it was yesterday. We are now looking to do something very similar in 2015 and can think of no other company other than Bon Voyage that we would trust with our itinerary.

October 4, 2013
Unprompted review
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Reply from Bon Voyage Travel & Tours

Thank you so much for the review, Steph! Nikki will be glowing with pride when she reads this! Cant wait to start planning your next holiday.

Rated 5 out of 5 stars

Fantastic Hawaiian Holiday

Just got back from a month long trip organised by Bon Voyage. Toronto, four Islands in Hawaii! followed by a stop in Washington. Th e organisation behind this trip was tremendous. Nine flights, seven hotels, four car hires and eleven organised trips and it all went off without a single hitch. Can't say enough for the team. The holiday itself was fantastic. If you do no other holiday in your life go to Hawaii. We visited four islands and they are all beautiful. Glorious beaches, laid back lifestyle, very friendly people and fantastic scenery. The sunsets are to die for on all the islands. Car hire was so easy (the maximum speed limit is only 55 and mostly it is 45). No car park fees, unlike here, and you can park and picnic right on the beaches. Well done Bon Voyage.

October 4, 2013
Unprompted review
Bon Voyage Travel & Tours logo

Reply from Bon Voyage Travel & Tours

Thanks Jim - the pleasure is all ours. Hope to see you again very soon.

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