Bon Accord Life Reviews 

My experience with Bon Accord was very pleasant. The agent, Lisa was very nice and ran through all the available options to find a policy that would suit me best at the right price. All the options were described in detail so there wasn't any confusion about the type of cover I needed for the future. I can't fault the service provided by them and would highly recommend them to friends and family.

I recently had my income protection insurance updated, and I couldn’t be more pleased with the experience. The entire process was handled with professionalism, efficiency, and care.
Mary took her time to clearly explain all my options and made sure the policy suited my current needs. She even provided different quotes for different scenarios. What really stood out was how straightforward and stress free she made everything, there was no confusion, no pressure, just honest guidance and excellent customer service.
It’s reassuring to know that my cover is now up to date and tailored specifically for me. I truly appreciate the attention to detail and the commitment to putting customers first.
I would highly recommend to anyone looking for reliable and supportive service.

Consultant was very helpful and gave me clear and detailed information but above all was very patient when I hesitated. Thank you

Very friendly and listened to what I wanted and easy to process.

Explained ever.y thing very clarly very good customer

Lovely experience over the phone very professional clear instructions given over the policies

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went through the types of policy available. I can't recommend her enough. Customer Service is so important and Mary was just brilliant thank you

Tina Brazier dealt with my enquiry and arranged my policy. She was patient, respectful, understanding, and considerate throughout the process. Tina handled everything professionally, explained everything clearly, and answered all of my questions with great knowledge and confidence. Her excellent customer service made the whole experience smooth and reassuring. I really appreciate her help and would highly recommend her.

Absolutely amazing customer service.
I spoke with Tina who was amazing. Thanks.

Helpful call handler
Kept to booked call-time appointments
Found me a financially affordable plan.

Thank you Tina B.

Easy to deal with. Clear information provided allowing me to make the right choice on life and mortgage cover.

I was talked through open and honestly the options available to me, what cover could look like and costs. No pressure and so very personable. Would recommend this company without hesitation!!

Mary was very patient and helped me all the way with great advice. It’s been a long process due to personal reasons but she’s been very supportive.

I love it how Mary always takes her time to not only answer all your questions but to really take the time to explain the options that you have. Which is really nice as you always feel you understand the whole picture, which in turn enables you to make a descion. :)
She's defenitely my go to lady.

Maryellen Hayhurst has been very thorough and informative throughout. An asset for any company

Mary (Maryellen Hayhurst) was wonderful. She reviewed my policies and updated them accordingly. She helped me find a new Policy and didn’t push anything but listened and was very supportive throughout the process. It was really great chatting to her and I really felt that she valued me as a customer and wanted what was best for me. I think she’s a great asset to the company and I feel reassured and confident to reach out to her whenever needed. Thank you.

Dominic Felice was super helpful at getting me set up with my accident cover he was very knowledgeable and knew exactly what I needed and was brilliant at talking through everything with me.

Excellent service from Tina helpful friendly and professional

Akeel simplified everything for us and found us the best deal