Thankyou to the Banbury hearingcare team for making the whole process of testing and support so easy and comfortable. They really are so knowledgeable, kind and considerate and really go the extra mil... See more
Location
Switch locationBoots, 12-14 Castle Quay, OX16 5UH Banbury, England, GB
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See what reviewers are saying
Sana Ali, the Boots Hearing Specialist in Banbury was extremely helpful. She was professional, patient and empathetic. I have been struggling to hear for many years and she has prescribed a hearing ai... See more
The audiologist, Mr Muthu Raj, explained the tests he was going to do, went through the test results with patience, answered all my questions, described the various hearing aids available. He was cou... See more
I went to Boots after listening to local Radio when they mentioned about regular hearing tests for the over 40's. I went along and after having to clear ear wax was told the same diagnosis by 2 Audio... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 12-14 Castle Quay, OX16 5UH, Banbury, England, United Kingdom
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A sound experience
Prompt efficient and extremely friendly service. Would not hesitate to recommend this to anyone. Once again a huge thank you to Mr Muthu Raj, for his knowledge and experience.
I have seen Muthu Raj three times now
I have seen Muthu Raj three times now . He helped me choose the best hearing aids for me. I found Muthu to be the most knowledgeable, kind, empathetic and reassuring man to guide me through the process. I have just had my annual hearing aid check up and again the whole process was very relaxed and professional. I have total faith in Muthu and know that he will answer my questions and help me with any queries I may have. Thank you Muthu you are 11 out of 10 on all levels.
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable audiologist. He was very patient and listened to all my concerns.
Wonderful service
The audiologist, Mr Muthu Raj, explained the tests he was going to do, went through the test results with patience, answered all my questions, described the various hearing aids available. He was courteous, pleasant and efficient. My hearing aid has opened a better world for me.
Excellent service
Muthuraj is an excellent audiologist and comes over as very competent and knowledgeable. He also cares that as a customer I feel happy with his work which I do.
Thorough and supportive process.
Thorough and supportive process.
No pressure to buy and I am very pleased with the product recommended.
Follow up appointments are part of the process where expert advice is given by the audiologist Muthu Raj.
I wish I had gone to Boots Hearingcare in Banbury sooner!
Quality service.
The hearing technician listened to what I said and was was helpful and insightful in explaining all the aspects of the test and products available.
Great experience - Banbury store
So far the experience has been great. My mum was anxious before her first appointment but was immediately put at ease by Muthu Raj at the Banbury store. Greeted with a smile, everything was explained clearly throughout the whole process. He talked through the results in a way we could understand and answered all the questions we had. We have had a check up appointment to tweak the hearing aids which my mum has reported is a lot better so shows that Raj listened and understood what he had to do to make it better for her.
Would recommend the Banbury store. Thank you Raj for all your help.
I took my father in law Derek Barnwell…
I took my father in law Derek Barnwell to see Muthu Raj recently again what wonderful service and check up he did of his hearing aid. He can hear much better with the new set up. A very thorough service. Many thanks, booked in the next one, no problem.
A truly wonderful man 👨
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Appointment was cancelled 5 before hand
Appointment was cancelled 5
Mins before it was due, travelled to boots and was sat waiting for my appointment then to be notified that it had been cancelled, not happy

Reply from Boots Hearingcare - Banbury
Audiology dept at Boots Banbury excellent
The Audiologist was very professional, gave me lots of information and patiently answered all my questions
A friendly but professional person
Brilliant service
Very thorough hearing test & advice.
The optician was a lovely man. Had plenty of patience.
It was very well done
It was very well done
The gentleman who tested was extremely knowledgeable
Horrible service
After staff changes boots become horrible place, prescriptions received yesterday and Tom (store manager) will not give to me life saving medication when I said I needed this medicine. Tom refused to inform me when prescription arrived as is not my business, so the only way to get my medication is take back my prescription and change the pharmacy and not use boots anymore.
Tom refused to give me back mine prescriptions, 6 urgent items prescribe following Neurologists advisory.

Reply from Boots Hearingcare - Banbury
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