Thankyou to the Banbury hearingcare team for making the whole process of testing and support so easy and comfortable. They really are so knowledgeable, kind and considerate and really go the extra mil... See more
Location
Switch locationBoots, 12-14 Castle Quay, OX16 5UH Banbury, England, GB
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See what reviewers are saying
Sana Ali, the Boots Hearing Specialist in Banbury was extremely helpful. She was professional, patient and empathetic. I have been struggling to hear for many years and she has prescribed a hearing ai... See more
The audiologist, Mr Muthu Raj, explained the tests he was going to do, went through the test results with patience, answered all my questions, described the various hearing aids available. He was cou... See more
I went to Boots after listening to local Radio when they mentioned about regular hearing tests for the over 40's. I went along and after having to clear ear wax was told the same diagnosis by 2 Audio... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 12-14 Castle Quay, OX16 5UH, Banbury, England, United Kingdom
4.7
Excellent
54 reviews
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Immediately after hearing aid fitted
Immediately after hearing aid fitted, left ,went to a store for shopping and could not hear serving assistant.went straight back to Boots hearing centre.Asked for refund, audioligst made further adjustments and asked ifI would agree to a 2 week appointment for further checks. The sound is better but hearing aids keep popping out of ears.Disappointing overall.I will attend the follow up appointment and decide from there.
June 27, 2023
Reply from Boots Hearingcare - Banbury
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
I needed to be able to hear clearer.
I went to Boots after listening to local Radio when they mentioned about regular hearing tests for the over 40's.
I went along and after having to clear ear wax was told the same diagnosis by 2 Audiologists. I had an in-depth Hearing test at Boots and was asked many in depth questions so that they understood what my issues were. I was very impressed with the Audiologist and how she explained everything to me. No pressure sales and I felt at ease asking what may have been odd questions. Very clear and professional service. Happy to purchase a pair of hearing aids.
May 16, 2023
Everything was explained very clearly…
Everything was explained very clearly the young lady was very helpful and nothing was to much trouble
April 17, 2023
The process was explained well and…
The process was explained well and demonstrated professionally.
April 11, 2023
Put at ease.Outline of proposed…
Put at ease.Outline of proposed purchase and recommendations given.Quiet environment. Tests carried out with care
March 30, 2023
Expert customer service
Audiologist gave me all the details required and was very professional
January 24, 2023
Very helpful and pleasant
January 16, 2023
Sana is professional and competant
Sana is professional and competant. She explained the hearing assessment process and results, and I trusted her guidance on which hearing aids to choose.
January 10, 2023
Life changing experience
Sana Ali, the Boots Hearing Specialist in Banbury was extremely helpful. She was professional, patient and empathetic. I have been struggling to hear for many years and she has prescribed a hearing aid for my right ear and given a referral letter for my GP to request a cochlear implant as I'm totally deaf in my right ear. I can't think Sana enough for literally changing my life. Would definitely recommend this service to family and friends.
January 10, 2023
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