Boots Hearingcare - Bedford Reviews 

58
TrustScore 4.5 out of 5

4.7

Boots, The Harpur Centre, MK40 1TN Bedford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great Customer Service in Bedford town store friendly definitely knew what he was talking about. Listen to my issues and gave advice and feedback to fix them.

Rated 4 out of 5 stars

Very helpful, good manners, Interested in what she was doing. One problem as we have hearing difficulty the lady talked too fast needs to slow down in her line of work. As for the device there is no... See more

Rated 5 out of 5 stars

The hearing aid audiologist Mahnoor was so helpful and professional the way she went through everything in detail without any pressure to purchase.We are very pleased with the hearing aids and TV conn... See more

Rated 5 out of 5 stars

I’ve just seen Noori again👌🏻👌🏻 Honestly, This young lady is so kind, patient n caring and her efficiency is absolutely excellent!!! She is such a ‘people’ person who is such a credit to ‘Boots’... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, The Harpur Centre, MK40 1TN, Bedford, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.7

All reviews

(58)

1,766 reviews in the last 12 months

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Rated 5 out of 5 stars

Noori

The hearing specialist (Noori) was welcoming. very professional, pleasant throughout each session and kept me fully informed.

June 8, 2023
Rated 4 out of 5 stars

Very helpful

Very helpful, good manners, Interested in what she was doing.
One problem as we have hearing difficulty the lady talked too fast needs to slow down in her line of work.
As for the device there is no bass so difficult to get your head around at first, but slowly beginning to adapt.

April 18, 2023
Rated 5 out of 5 stars

A really positive experience

Contrary to my fears, having confirmation that I've reached the stage of requiring hearing aids was a positive experience.
While highly professional, every step of the process was empathetic and caring and overlaid with a lovely sense of humour that left me in no doubt that wearing hearing aids is not the end of life as I know it. All very encouraging and affirming! I also know that any issues I may experience with the hearing aids will be swiftly and efficiently delt with.

March 16, 2023
Rated 5 out of 5 stars

I was amazed at the professional…

I was amazed at the professional service that was given to me as its the first hearing aid that I have had mahnoor saleem was so patient and I was with my daughter at all times and she explained everything not only to me but to my daughter as well getting me used to having it in my ear it was very satisfying experience I have to go back in 2 weeks to see if its okay well done to mahnoor and to boots thank you

February 11, 2023
Rated 5 out of 5 stars

Very professional

Very professional , helpful and listened sympathetically to the problems. I felt their knowledge of products and suitability for the indivividual were excellent. I had confidence in the information received and hearing aid suggested.

March 1, 2023
Rated 4 out of 5 stars

Very good service on all…appointments

Very good service on all appointments,The only problem was when Noori had her flight cancelled back from holiday, and the appointment was cancelled,e.mail went in to my junk mail and i did not see it,but in the positive side she got us another appointment for the following day.My first appointment was on the 5th jan.

January 5, 2023
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The young lady that did my mums hearing assessment was excellent. She was friendly, patient and extremely knowledgable. Ten out of ten!

November 30, 2022

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