The audiologist was very polite and communicated very well. I was not rushed or felt under pressure at all. Being in a shopping centre with good parking facilities meant the store was easily accessib... See more
Location
Switch locationBoots, 31-33 The Mall, DA6 7JJ Bexleyheath, England, GB
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See what reviewers are saying
I knew I needed help as my hearing had deteriorated and a bit daunting to realise this and book an appointment. The man made me feel very comfortable. I had two hearing tests, discussed the results an... See more
Technical know how, friendliness and supportive and availability. Is available for any issues 5 days a week, (by appointment of course) unlike my previous experiences. Hearing aids in stock so very l... See more
Adam Bird was thorough and knowledgeable. So far, I've had no surprises with my hearing aids. He answered my questions and took time to explain. I am looking forward to the second follow-up visit. Wh... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 31-33 The Mall, DA6 7JJ, Bexleyheath, England, United Kingdom
3.7
Average
37 reviews
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Thorough, helpful, knowledgeable
Adam Bird was thorough and knowledgeable. So far, I've had no surprises with my hearing aids. He answered my questions and took time to explain. I am looking forward to the second follow-up visit.
What could be improved? I don't know if I can answer this very well at this point. The only thing I would say now is that choices of appointment times seem limited. However, so far, so good.
March 2, 2024
My visit
Great explanation of possible aids. No pressure to buy and the feeling I could ask anything, however insignificant
January 14, 2024
Staff helpful informative i am…
Staff helpful informative i am confident once I receive my hearing aid it will improve my hearing once i get use to them
January 17, 2024
Very helpful
Very helpful. Very though.
My mum was very impressed with the audiologist.
September 21, 2023
May use AI-assist with repliesRead more
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Urgent Aftercare forget it.
Urgent Aftercare forget it.
Hearing aid not working. Go to Boots hearing dept.
I’ve tried the telephone numbers and waited because they are busy (no luck).
I’ve been to Bexleyheath (states there opened on web site) waited 30 minutes (note on doors in consultation)
Banged on door, Boots member of staff says they’re not there he’s on holiday and the girls off.
Now I understand that the hearing department only rent the space from boots.
Would I buy hearing aids again from boots hearing.
NO!!
August 17, 2023
Unprompted review
Reply from Boots Hearingcare - Bexleyheath
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Best thing I have every boughtry nice person and best thing I done…
Very nice person and best thing I done I can hear everything also listen to t.v and hear my children talk to me without saying what? I could not be without them so easy to wear and they don't show.
July 25, 2023
Professional and friendly service.
No waiting around. Professional and friendly audiologist. All questions answered with clarity and honesty. Nothing felt rushed or forced. Overall a very pleasant experience.
July 25, 2023
ALL MY APPOINTMENTS WERE WITH ADAM AT…
ALL MY APPOINTMENTS WERE WITH ADAM AT BEXLEYHEATH HE WAS AMAZING VERY HELPFUL AND PATIENT WHEN YOUNG
SORRY I WAS GOING ON TO SAY ADAM MADE ME FEEL VERY CONFORTABLE AND RELAXED EXCELLENT SERVICE
July 6, 2023
Very helpful in explaining to me my…
Very helpful in explaining to me my requirements and different aids which would be best for me
July 3, 2023
A step forward helping me find lost…
A step forward helping me find lost sounds. A good boost to my confidence levels
June 16, 2023
Professional, personal and competent
Good, clear understandable advice both on the produce and on the pricing. Helpful and welcoming. Will come back rather than return to my previous supplier.
June 5, 2023
Hearing Aids
Very clear and informative explanation of the product. Excellent demonstration of how to use the product. Adam was very friendly, helpful and professional.
May 3, 2023
Technical know how
Technical know how, friendliness and supportive and availability. Is available for any issues 5 days a week, (by appointment of course) unlike my previous experiences.
Hearing aids in stock so very little wait time for fitting and setting up. Two days in this instance.
May 3, 2023
Would highly recommend
Adam was very patient and took time to explain each stage of the consultation and advise on the most suitable product. Excellent service and my 91 year old mother is very pleased with the outcome.
April 15, 2023
Excellent so far service
Really please with the service so far
Getting hearing g aids next week
That’s the crucial part
February 9, 2023
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