The audiologist was professional and friendly. Answered all my questions. When I get the hearing aids she said she would explain how everything works ie Bluetooth as I am not very techno. Happy with... See more
Location
Switch locationBoots, 234 The Glades INTU Centre, BR1 1HD Kent, England, GB
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See what reviewers are saying
I have always had helpful treatment at Boots Hearing in Bromley but today the young man who dealt with me - Kushani - was truly exceptional. He displayed great warmth and patience and was clearly very... See more
I went to Boots Hearing center in Bromley Kent with my 82 year old Mum. She had been having lots of problems with her hearing aid and no one seemed to be able to help. We saw a wonderful man called Mo... See more
Great work by both audiologists I met at Bromley boots hearing care. Explained pro’s and cons and advised me to complete potential “We Work” claim which my company supported. The problem was big backl... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 234 The Glades INTU Centre, BR1 1HD, Kent, England, United Kingdom
4.4
Excellent
51 reviews
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Great service
Everything was explained well and I was made to feel comfortable with the process at all times
October 26, 2024
May use AI-assist with repliesRead more
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Appointment Booking
I booked an Appointment for Monday, only to be told it was not in the system, and the response from the following complaint was unacceptable.
October 22, 2024
Reply from Boots Hearingcare - Bromley (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The sales person was very supportive…
The sales person was very supportive with my hearing test and explained in detail my options for choosing the most suitable hearing aid
for my individual hearing loss
September 27, 2024
Very efficient and reassuring process
I went to Boots Hearingcare because I’ve always been pleased with the service provided by Boots Opticians. The appointment was easy to arrange. During the course of a full hearing test, my concerns were listened to carefully and sympathetically by the Audiologist. The process was all very reassuring and I’m very pleased with the hearing aids I ordered.
September 12, 2024
Great work by Boots Audiologists…
Great work by both audiologists I met at Bromley boots hearing care. Explained pro’s and cons and advised me to complete potential “We Work” claim which my company supported. The problem was big backlogs at We Work means it took them 6 months to let me know I needed an NHS audiologist to confirm my deafness and appointment with NHS and resubmitted claim would probably end up being a year. I therefore decided to self fund on interest free credit as the new hearing aids make such a difference to my life.
July 22, 2024
Very patient and reassuring.
Very patient and reassuring.
Took the time to assess and explain.
February 4, 2024
No problems with the lady who sold and…
No problems with the lady who sold and did the ear moulds for my new aids but I had this done on 20.12.23 at a cost of about £3500. I found out only a couple of days later that Boots were offering a 15% discount. Obviously I am a bit miffed as I could have saved £525.00 if I had waited that couple of days.
December 21, 2023
Reply from Boots Hearingcare - Bromley (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Fatima was so very helpful and had all…
Fatima was so very helpful and had all the time in the world to see that I understood was she was doing and why. Her "bedside manner" was exemplary.
December 28, 2023
Delighted.
Delighted.No wonder the family kept having a go at me to do something about it!!!!
Wendy Parke
November 30, 2023
Full hearing assessment…
I was treated with the utmost professionalism and courtesy; everything was explained clearly and I was not hurried in any way. In all, a most satisfactory and pleasant experience, thank you.
December 8, 2023
Had Hearing Aid for less than 4 months…
Had Hearing Aid for less than 4 months and it working. For the price paid this is very bad. !
November 28, 2023
Reply from Boots Hearingcare - Bromley (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Knowledgeable and helpful staff
September 28, 2023
Very good service!
September 11, 2023
Very thorough and sensitive
August 21, 2023
We had professional and knowledgeable…
We had professional and knowledgeable guidance and most importantly no hard sell from our audiologist.
August 8, 2023
The audiologist was brilliant
The audiologist was brilliant, very informative in an easy to understand manner.
Very thorough but a nice relaxed approach.
When it came to choosing a hearing aid she was not pushy and did not immediately go to the more expensive products
Would thoroughly recommend the service
July 20, 2023
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