The audiologist was professional and friendly. Answered all my questions. When I get the hearing aids she said she would explain how everything works ie Bluetooth as I am not very techno. Happy with... See more
Location
Switch locationBoots, 234 The Glades INTU Centre, BR1 1HD Kent, England, GB
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See what reviewers are saying
I have always had helpful treatment at Boots Hearing in Bromley but today the young man who dealt with me - Kushani - was truly exceptional. He displayed great warmth and patience and was clearly very... See more
I went to Boots Hearing center in Bromley Kent with my 82 year old Mum. She had been having lots of problems with her hearing aid and no one seemed to be able to help. We saw a wonderful man called Mo... See more
Great work by both audiologists I met at Bromley boots hearing care. Explained pro’s and cons and advised me to complete potential “We Work” claim which my company supported. The problem was big backl... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 234 The Glades INTU Centre, BR1 1HD, Kent, England, United Kingdom
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A very good experience
I saw a young lady who’s name was Victoria. She was so welcoming, friendly and very, very thorough. She explained everything she was doing while testing my ears and was happy to answer all my questions (which there were many). This young lady is an asset to your company and I hope you hold on to her for the future of your hearing care department.
Brilliant service …
The audiologist was absolutely charming. He took the time to explain everything about the test to me and also delivered the results clearly and concisely. I didn't have to wait around to have my test either but was seen promptly with no fuss.
The young man i saw was patient and…
The young man i saw was patient and explained everything to me.
A professional, efficient service
A friendly, professional tester, who was able to answer all my questions clearly and never appeared to be pushing for a sale.
Great Full Hearing Test Session
Very friendly, relaxed full hearing test appointment. Thorough and fully explained set of tests including how the results are used going forward.
I certainly recommend Boots Hearing Care tests at Bromley.
I did this review on 19 April 2023.
I felt welcome and comfortable in Boots…
I felt welcome and comfortable in Boots Hearing care center. The tests and results were all explained and I was able to ask any questions.
Excellent hearing care.
The audiologist was polite, professional, communicated clearly, and put me at my ease. Explained the process, carried out tests, showed me the results and then discussed my options, with advice and information. Excellent service.
Friendly and professional
Outstanding audiologist sevice
I ordered new hearing aids with Fatima Yesmin at the Bromley branch, but they had not arrived in time for my fitting appointment due to postal and courier delays. Fatima kept me informed with her progress in chasing up delivery of my order, and when they finally arrived, she squeezed my fitting in between her already full appointment schedule. She was extremely helpful and professional throughout and was determined to do her very best to overcome the delivery delays which were clearly not within her direct control. I am delighted with the way she managed the situation and richly deserves the 5 stars I am awarding her. Thank you very much!!
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