Boots Hearingcare - Burnley Reviews 33

TrustScore 4.5 out of 5

4.7

51 St James' Street, BB11 1QL Burnley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I suspected that my hearing had worsened and the initial test confirmed this. I was treated professionally and with dignity. Everything was explained clearly ans appointments were made to suit.my comm... See more

Rated 5 out of 5 stars

I was really impressed with the service. Everything was explained and I felt relaxed and at ease through the whole process. Very happy indeed. I cannot wait to get my hearing aid fitted. Thank you.

Rated 5 out of 5 stars

Naeem the Audiologist was brilliant. He walked my wife through every stage of the process, Was kind and patient and thoroughly explained everything, she has been back 3 times (2 weekly) to see Naeem... See more

Rated 5 out of 5 stars

Took advantage of boot free hearing test and so glad I did. Hearing loss diagnosed and now have aids which have made a great difference to my everyday life. I felt very confident with the tester who... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 51 St James' Street, BB11 1QL, Burnley, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
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Rated 5 out of 5 stars

I suspected that my hearing had…

I suspected that my hearing had worsened and the initial test confirmed this. I was treated professionally and with dignity. Everything was explained clearly ans appointments were made to suit.my commitments.

April 22, 2026
Rated 5 out of 5 stars

I was really impressed with the…

I was really impressed with the service. Everything was explained and I felt relaxed and at ease through the whole process. Very happy indeed. I cannot wait to get my hearing aid fitted. Thank you.

April 26, 2026
Rated 5 out of 5 stars

After so many years of nhs treatment…

After so many years of nhs treatment that was never going to get any better, becoming more and more frustrated. I was extremely overwhelmed by the care, treatment and the professionalism of the employee who helped me of which I have to apologise because I can’t remember his name, but he was absolutely amazing and fantastic I cannot thank him enough. I would highly recommend to anyone having severe problems as mine to at least see somebody within the boots care 10/10👏👏👏👏

March 16, 2025
Rated 5 out of 5 stars

Naeem the Audiologist was brilliant

Naeem the Audiologist was brilliant. He walked my wife through every stage of the process, Was kind and patient and thoroughly explained everything, she has been back 3 times (2 weekly) to see Naeem who shows concern that everything is going well and checks all is OK both with the Aids and her hearing.
On top of this there is interest free credit and points on your Boots Store Card.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Took advantage of boot free hearing…

Took advantage of boot free hearing test and so glad I did. Hearing loss diagnosed and now have aids which have made a great difference to my everyday life. I felt very confident with the tester who fully explained every step of the process. The process of ordering hearing aids was very straightforward and had a couple of checks after getting them. I was given a full explanation of the aids and what to expect. Can’t recommend the Burnley centre highly enough

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

My new hearing aids

I have recently had hearing aids fitted at Boots in Burnley. The man in the hearing department was very good in fitting them. I can now hear everything clearer now as before I was struggling to hear many things.
I would definitely recommend them to anyone who is struggling with their hearing.

August 16, 2024
Rated 5 out of 5 stars

Helpful Staff

All the staff were very helpful, and Nieme (sorry, not sure of spelling), who looked after me with the hearing test was great.

August 4, 2024
Rated 5 out of 5 stars

Brilliant service

Brilliant service
Booked app for my 85-year-old mum
She was treated with such care and respect from first visit.
Easily booked app online for following Tues by Fri hearing aids fitted .

July 31, 2024
Rated 5 out of 5 stars

I can hear again ....it was worth the journey

I was very impressed with the service at Boots for my hearing test and I felt at ease and everything was explained to me fully. The follow up was re-asurring and I felt confident with the fact I could come back at any time if I had a problem. A very efficient system/friendly service and my hearing aids proposed have been brilliant

April 25, 2024
Rated 5 out of 5 stars

Great service

Brilliant efficient service. The audiologist spent plenty of time with me, and helped me identify what I needed.

April 25, 2024
Rated 5 out of 5 stars

Love my new hearing aids fitted by…

Love my new hearing aids fitted by Naeem. Great quality of sound, ability to hear my phone conversations, tv and music improved my day to day greatly. Naeem helped me with hearing aids choices and made sure my hearing aids did everything I wanted. I felt looked after. Thank you Naeem.

March 14, 2024

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