I recently accompanied my elderly mother to an appointment at Boots Hearingcare in Burton on Trent and we were both really impressed. Q was fantastic — funny, reassuring, and incredibly thorough thr... See more
Location
Switch location10 St Modwens Walk, DE14 1HL Burton On Trent, England, GB
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See what reviewers are saying
Very friendly and empathic staff. I didn't want to admit that I needed to use hearing aids, and I am still worried about it due to some stupid stigma that I have placed on myself, but everything was e... See more
Very thorough investigation of my problem but over complicated and overly rapid explanation of my hearing problems. The cost was somewhat of a surprise!
On the advice of Qaasim I used ear drops and had ear syringed, with no improvement so i returned to boots and managed to get an appointment the same day. Qassim adjusted my hearing aids which was a m... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
10 St Modwens Walk, DE14 1HL, Burton On Trent, England, United Kingdom
4.6
Excellent
34 reviews
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Qasim was very thorough and explained…
Qasim was very thorough and explained the process of the testing well
July 2, 2026
Unprompted review
Good communication
Good communication. Very thorough overall a very positive experience.
June 23, 2026
Highly recommended- Boots Hearing Burton
I recently accompanied my elderly mother to an appointment at Boots Hearingcare in Burton on Trent and we were both really impressed. Q was fantastic — funny, reassuring, and incredibly thorough throughout the whole process. He put my mum completely at ease, and she’s genuinely delighted with her new hearing aids. We would highly recommend the service.
The only downside is that the centre is located upstairs with no lift access. For anyone with mobility issues, this could be a real challenge, and it’s something I hope they consider improving in the future.
May 20, 2026
Unprompted review
Great friendly professional service
May 7, 2026
Good but could be less complicated in explanation of problems
Very thorough investigation of my problem but over complicated and overly rapid explanation of my hearing problems.
The cost was somewhat of a surprise!
May 8, 2026
Efficiency personified
Extremely person centred service from testing through the diagnosis to supply and fitting of hearing aids.
April 23, 2026
Can not thank Qaasim enough
Can not thank Qaasim enough. He was so patient and informative with my husband. Fantastic experience. Thankyou so much
April 24, 2026
Unprompted review
Qaasim was amazing
Qaasim was amazing. He went above and beyond to help sort me out with a hearing aid after a shock diagnosis of hearing loss. He put my mind at ease and catered to my specific requirements. Would definitely recommend to anyone with doubts about their hearing.
April 16, 2026
Unprompted review
Staff were excellent especially qaasim.
Staff were excellent especially qaasim.
He made me feel confident and comfortable and encouraged me to wear hearing aids
Did not realise how bad my hearing was and what I was missing out on
March 20, 2025
He was very helpful and patient
He was very helpful and patient. Answered all questions confidently. Smart and well mannered.
February 6, 2025
Qassim was very helpful
On the advice of Qaasim I used ear drops and had ear syringed, with no improvement so i returned to boots and managed to get an appointment the same day. Qassim adjusted my hearing aids which was a massive improvement.
Qassim was very helpful and made me feel at ease. I hope that I will be able to see him next time
January 28, 2025
Unprompted review
Excellent service
Qasiim was helpful, professional and supportive, explaining everything I needed to know about the results of my tests and the reasons for the recommended choices of hearing aids. Thank you
January 17, 2025
Excellent
Was really helpful, made sure i total understood everything that was going on.
January 11, 2025
Excellent process.
Appointment started on time. Excellent explanation of the testing/diagnosis process. Clear recommendations for the range of aids available. Allowed a 15 minute walk around shops and outdoor area to experience various noise situations whilst wearing the chosen aids.
January 8, 2025
Thank you Qaasim for your patience and…
Thank you Qaasim for your patience and clear explanation about my hearing problem and how to fit/wear my new hearing aids. All very successful. I can now hear what people are saying on Radio 4. I can't wait to get back to the theatre!
December 20, 2024
Unprompted review
Excellent
Brilliant aids and fantastic care from Quasim . Nothing was too much trouble. I would recommend this service to anyone wishing to hear again!!!
December 19, 2024
Unprompted review
The audiologist was brilliant
The audiologist was brilliant. Very patient and explained everything very thoroughly. It was a very pleasureable experience.
December 12, 2024
Unprompted review
Fantastic service
I've just completed my final consultation after buying hearing aids. Overall a very professional and personal service. Quassim, the audiologist, was extremely helpful and well-informed. I'm highly delighted.
December 11, 2024
Unprompted review
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