Accompanied my dad today and within 10 minutes Qaasim had tested my dad’s ears and knew exactly how to help. He was understanding friendly and efficient. An excellent service - thank you very much!
Location
Switch location10 St Modwens Walk, DE14 1HL Burton On Trent, England, GB
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See what reviewers are saying
I recently accompanied my elderly mother to an appointment at Boots Hearingcare in Burton on Trent and we were both really impressed. Q was fantastic — funny, reassuring, and incredibly thorough thr... See more
Extremely professional service from start to finish. Friendly knowledgeable approach tailored to suit my needs. Consulted and advised throughout the process. Whole procedure and aftercare was excellen... See more
Very thorough investigation of my problem but over complicated and overly rapid explanation of my hearing problems. The cost was somewhat of a surprise!
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
10 St Modwens Walk, DE14 1HL, Burton On Trent, England, United Kingdom
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The audiologist was brilliant
The audiologist was brilliant. Very patient and explained everything very thoroughly. It was a very pleasureable experience.
Fantastic service
I've just completed my final consultation after buying hearing aids. Overall a very professional and personal service. Quassim, the audiologist, was extremely helpful and well-informed. I'm highly delighted.
Excellent service
Excellent communication skills. The audiologist was extremely helpful and very empathetic with my husband.
Fantastic service.
Rapid
Rapid, courteous service even though I was 25 minutes late for my appointment due to very adverse traffic conditions. Options well explained and accepted by me.
.customer service excellent
.customer service excellent. appointment on time, everything very well explained. .audiologist is a lovely person, patient,friendly, informative and encouraging.
Very friendly and empathic staff
Very friendly and empathic staff. I didn't want to admit that I needed to use hearing aids, and I am still worried about it due to some stupid stigma that I have placed on myself, but everything was explained perfectly. I settled for discreet in ear units and look forward to the improvement they will bring.
Excellent service
Excellent service, Audiologist was clear concise, answered all my questions so I could make my decision.
I was greeted kindly at my appointment…
I was greeted kindly at my appointment and guided through the stages of the hearing test in a gentle manner which made for an easy pleasant experience .. I would not hesitate in recommending boots hearing care to anyone in need of their services…
The hearing specialist explained things…
The hearing specialist explained things very clearly. The whole experience was excellent.
Extremely good audiologist
Extremely good audiologist, friendly and professional.Advice and help in choosing hearing aid excellent.
Very thorough test and helpful advice.
Excellent hearing test by a very professional lady.
The young lady who tested my hearing gave me the best test I have ever had on my hearing over a 15 to 20 year period. Your hearing test is absolutely brilliant my congratulations.
Wonderful service!
The audiologist was very professional and made me feel at ease. She went into depth about the tests and results. The hearing aid fitting was easy with her guidance and help.
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