This is the score so far. The diagnostic process went extremely well. However the proof will come after I have started using hearing aids.
Location
Switch locationBoots, 197-199 High Street, GL50 1DB Cheltenham, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A lot of care was taken with my hearing test, I knew that I was almost profoundly deaf before the test. However, the new hearing aids have been a revelation to me, I can hear so much more than I coul... See more
We spoke with Haden who certainly knew his stuff. He was friendly, informative and never pushy which, having been in Sales myself, I really appreciated. I bought hearing aids from another supplier, s... See more
Great service, thorough and attentive got our trust but 15mins late seeing us so we had to wait (why is our time less important than theirs!?)
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 197-199 High Street, GL50 1DB, Cheltenham, England, United Kingdom
4.7
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service from Mike Crawley
Mike Crawley the audiologist was very thorough, along with very good interpersonal skills and came across as knowledgeable along with having the customer needs as a priority.
May 19, 2023
Clear and helpful advice.
May 17, 2023
Very helpful and informative all the…
Very helpful and informative all the way from initial appointment to fitting, package was supplied purely for me. Consultant Mike, forgotten his surname, was extremely helpful, nothing too much trouble.
April 21, 2023
Went to boots because my family used…
Went to boots because my family used this company for their hearing
March 12, 2023
Audiologist was very professional
Audiologist was very professional, knowledgeable and reassuring.
February 28, 2023
I was treated with respect and care…
I was treated with respect and care which made for a positive experience. Everyone I came in contact with were very professional.
February 12, 2023
The audiologist
The audiologist, if that is what you call him, was very informative and approachable
February 19, 2023
Clear precise friendly advice
February 18, 2023
The audiologist was very good and…
The audiologist was very good and thorough. He explained everything as he went through the process. He was honest and did not try push you into Amy decisions.
January 27, 2023
Knowledgeable and relatable rep
December 12, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.