Boots Hearingcare - Ealing (World of Hearing) Reviews 

48
TrustScore 4.5 out of 5

4.7

Unit 44A, Ealing Broadway, W5 5JY Ealing, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent visit. Was able to discuss results of hearing test. Very professional. I was able to try on a demo pair in real life situation. Left with my new hearing aids fitted, all in one visit. Excel... See more

Rated 5 out of 5 stars

Excellent, friendly and reassuring. After an initial hearing test I had a full analysis and after a really informative discussion about the way ahead, I found out it was free! Lovely people, even if... See more

Rated 5 out of 5 stars

Careful, patient, sensitive consulations and the best advice tailored to context by staff. Sabah, Rahul and Priya were all excellent!

Rated 5 out of 5 stars

My dad recently visited for a hearing test, and we were thoroughly impressed by the professionalism and support provided by the team. We had the pleasure of working with Nabeel and Priya, who were bot... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Unit 44A, Ealing Broadway, W5 5JY, Ealing, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.7

All reviews

(48)

1,968 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Careful, patient, sensitive consulations and the best advice tailored to context by staff. Sabah, Rahul and Priya were all excellent!

July 23, 2026
Rated 5 out of 5 stars

Excellent visit

Excellent visit. Was able to discuss results of hearing test. Very professional. I was able to try on a demo pair in real life situation. Left with my new hearing aids fitted, all in one visit. Excellent staff. No hesitation in giving 5 stars. Thank you

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout.

Excellent, friendly and reassuring. After an initial hearing test I had a full analysis and after a really informative discussion about the way ahead, I found out it was free! Lovely people, even if I'd had to pay.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Theservice was amazing and the advice…

Theservice was amazing and the advice was priceless. Sabah Afzal did a great job in testing and suggesting cost effective and efficient ways to enhance my hearing. She was very polite and helpful.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff!

Excellent staff!
High quality equipment handled by skilled professionals. I was assessed by Saba, and treated by Rahul, both of whom were skilled, kind, empathic professionals. Thoroughly recommended!
Thank you.

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional caring and professional…

Exceptional caring and professional service from the team
Highly impressed. I have now had 2 sets of high end hearing aids from Boots and they take time and care to make sure everything is perfect and clearly explained. Lovely people in a lovely quiet store. Recommended

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Just pants

Just pants! They promised a free walk-in hearing test. Well, I have walked in x4 times and I have still not had a test. I may be unlucky but I don't think so. Someone needs to check the client care manual.

March 10, 2026
Unprompted review
Boots Hearingcare - Ealing (World of Hearing) logo

Reply from Boots Hearingcare - Ealing (World of Hearing)

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Sabah is brilliant

Sabah is brilliant - knowledgable, very detail orientated but also makes you feel relaxed and very comfortable. She gave a first class service and I would recommend her and the team to anyone.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful and professional team!

Everyone is incredibly helpful. I had recently ruptured my eaddrum and I was worried about getting on a flight and the audiologist did such a great job of helping me work out what the issue was and what I could do about it and make the right decision for me. I went back again for a hearing test and inspection and they really took the time to properly test me, look at my ear and answerered all my questions. I could not recommend this store enough.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, professional and considerate.

I was anxious about getting an appointment at a Boots Hearingcare and an appointment was available for a branch I had not been to before but Raoul at the Ealing Boots Hearingcare put me at ease at once and listened to my concerns about my hearing aids not working. Truly professional and considerate service and my problem was resolved with care and consideration. I highly recommend this branch of Boots Hearingcare.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and personable

Very good experience at Boots Hearingcare, Ealing, where audiologist Sabah Afzal was professional and personable. Good advice and ample time to choose the best hearing aids for me, including the opportunity to trial different devices in the store and around the shopping centre. Helpful follow up appointments to ensure I was getting the best results possible. In contrast to my suboptimal experience at Specsavers, to which the NHS had referred me, I found Boots hearing tests thorough, in a well-equipped, soundproof room.
Have already recommended Boots Hearingcare to several friends. Think they heard!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

I saw Sabah at Boots Hearing care…

I saw Sabah at Boots Hearing care Ealing.
Sabah was excellent, taking the time to explain everything very clearly, motivating me to use my hearing Aids more regularly and adjusting them, which has been very helpful.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

A really nice experience

The centre itself is modern and immaculate but it's the staff who make it outstanding. I met Hamze when I booked my appointment and when I returned for the test it was like greeting an old friend. He was both professional and kind.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the service…

I was very impressed with the service provided at the Boots Ealing Hearing Centre.A lot of care and attention was given to me over the last 6 weeks to ensure that the aids selected gave me the help I needed.The professional involved was always friendly and cooperative.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

I have been putting off getting my…

I have been putting off getting my hearing checked for some time but definitely have been noticing some changes. Hamze assessed me today - and I was very impressed with his interpersonal skills, the range of information and options he offered and felt really comfortable and supported. Hamze is a huge asset to the service- he has such good energy. I left thinking I wish I could poach him for the mental health team I manage!! The facilities were clean, private, quiet and really easily accessed. I learned a lot today and am grateful that I can get regular reviews going forward.

July 16, 2025
Unprompted review

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