Boots Hearingcare - Ealing (World of Hearing) Reviews 

50
TrustScore 4.5 out of 5

4.7

Unit 44A, Ealing Broadway, W5 5JY Ealing, England, GB


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Rated 5 out of 5 stars

Thank you to Rahul for being so accommodating and pleasant! I went to Boots Hearingcare today with my dad who doesn't speak English too well, and Rahul was very patient in allowing me to translate. Al... See more

Rated 5 out of 5 stars

Excellent visit. Was able to discuss results of hearing test. Very professional. I was able to try on a demo pair in real life situation. Left with my new hearing aids fitted, all in one visit. Excel... See more

Rated 5 out of 5 stars

Excellent, friendly and reassuring. After an initial hearing test I had a full analysis and after a really informative discussion about the way ahead, I found out it was free! Lovely people, even if... See more

Rated 5 out of 5 stars

My dad recently visited for a hearing test, and we were thoroughly impressed by the professionalism and support provided by the team. We had the pleasure of working with Nabeel and Priya, who were bot... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Unit 44A, Ealing Broadway, W5 5JY, Ealing, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.7

All reviews

(50)

2,249 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been putting off getting my…

I have been putting off getting my hearing checked for some time but definitely have been noticing some changes. Hamze assessed me today - and I was very impressed with his interpersonal skills, the range of information and options he offered and felt really comfortable and supported. Hamze is a huge asset to the service- he has such good energy. I left thinking I wish I could poach him for the mental health team I manage!! The facilities were clean, private, quiet and really easily accessed. I learned a lot today and am grateful that I can get regular reviews going forward.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

highly recommend; Appt with Hamze was great

Hamze checked my hearing and was extremely helpful. He was efficient, kind, quick and made the appointment a very pleasant experience. He asked questions first, did a physical check of the ears, then did the hearing test, during which I sat in a booth. Then he explained my results in a way that was very clear and easy to understand.
For my situation, with moderate hearing loss in one ear, I will do a follow up appointment to test that ear in more detail. Then I can explore hearing aid options and see if using one would be a good fit for me.
It was quick and easy to book the first appointment online. They will also send me a reminder to re-test in two years. This was free and the next appt will be free as well. The hearing aid, if I were to get one, would not be free through them. Highly recommend! It is located next to the Flying Tiger store in the main Ealing Broadway shopping centre.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had a wonderful experience at Boots Hearingcare in Ealing. Miss Saba and Rahul were absolutely outstanding — not only highly professional but also exceptional human beings. They were so friendly, patient, and genuinely kind, especially towards senior citizens. Their respectful and caring approach made all the difference. Highly recommended for anyone seeking expert hearing care delivered with compassion. Keep up the excellent work — you truly deserve 5 stars without a doubt!
— Affan, London

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Wax Removal

I had a fantastic time with wax removal. Before l came l was anxious about the procedure edure. However, Hamze the gentleman who took the wax out of my ears, he was very good at making me feel at ease. He also was very gentle with the whole process. He cared by asking how l was feeling during the whole process and after having done.
I came out of the Ealing Broadway Boots Hearing Care feeling very happy with the whole place. He and others that work there have made me feel very satisfied with the whole 'wax removal' process. Thank you to all of them especially to Hamze.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional Hearing Test…

It was easy to book and Ola was very friendly and professional
Ola conducted the whole screening and was very thorough
The test was straightforward and identified some hearing deficits which will be addressed with a more thorough test next week

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

I received excellent first class…

I received excellent first class treatment from Hamze!! Thank you 🙏
The Customer care and service delivery was excellent.
The hearing itself did not take long and it was not at all painful.
Received good professional advice. I will come back again in 12 months for another hearing test. 🙏

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Sabah was amazing

Sabah was amazing. The care she took of all my anxieties and questions. She really listens and is very empathetic. So far my new hearing aids are working really well and i have a follow up in two weeks. Can’t recommend highly enough. Niamh C.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience during…

I had a very positive experience during my hearing test. Rahul was extremely welcoming and professional throughout the appointment. He made me feel completely at ease, clearly explained each step of the process, and answered all my questions with patience and care. His friendly and reassuring manner helped create a comfortable environment, and I truly appreciated his expertise and attentiveness.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Priya did my initial tests and sale, with Sabah dealing with the set up. Both were very knowledgeable and helpful. Very happy so far but it had only been a day with the new hearing aid. Will have a real test of the aid when I'm in a crowded environment.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent audiologists!

I find both Priya and the audiologist l saw today in Ealing , so gentle mild kind and attentive. Very experienced. I felt they understood what l was feeling and my difficulties hearing.
The sole reason l would recommend Boots - because in the long term l would have good care !

May 7, 2025
Rated 5 out of 5 stars

Rahul & Sabah was very helpful and…

Rahul & Sabah was very helpful and attentive and really looked after me so well, their customer service and customer care is second to none. They are a credit to your company and I will only going forward be using the Boots Hearing care in Ealing Broadway due to their outstanding service.thanks so very much🙏🏼🙏🏼😁😁😁

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service/care

Rahul was very helpful and informative when I popped in to require about prices of a Hearing aid consultation, tests etc. he was very kind and compassionate and understanding of what my needs where. He is a credit to Boots I will definitely be coming in to book my tests and recommending Boots Hearing in Ealing Broadway to my friends and family

March 8, 2025
Unprompted review

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