Boots Hearingcare - Eastbourne Reviews 

45
TrustScore 4.5 out of 5

4.6

Boots, 15 The Beacon Centre, BN21 3NL East Sussex, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have had hearing difficulty for a while so decided to do something about it. I received a timely letter from Boots offering a free hearing test. I booked on line, received a full hearing consultat... See more

Rated 5 out of 5 stars

I enjoyed a very professional appointment with your audiologist, Cathy Pedersen. She was not only extremely knowledgeable, but ensured I understood all the options available, which were fully explain... See more

Rated 5 out of 5 stars

Firstly your web site is rubbish as it does not detail what you get under platinum to bronze categories. When you actually get in for the test though people like John Marsden clarify everything. The p... See more

Rated 4 out of 5 stars

Thorough hearing test and results explained clearly. Although I did choose top of the range hearing aids, I was disappointed to feel that the whole range wasn't shown to me and felt a bit rushed throu... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 15 The Beacon Centre, BN21 3NL, East Sussex, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.6

All reviews

(45)

1,937 reviews in the last 12 months

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Rated 4 out of 5 stars

I would have given 5 stars, but..

I would have given 5 stars, but for the inability to call the store directly and talk to the person you’re dealing with. Why do I have to ring an 0345 number and talk to an unnecessary third party?

Everything else was very professional and made my choice of hearing aid very easy. The testing was thorough and confirmed to me my need for a hearing aid. Thanks to John Marsden.

February 24, 2023
Rated 5 out of 5 stars

Listened to my problems and suggested I…

Listened to my problems and suggested I try a different style of hearing aid and let me test a pair and then ordered them for me so I could swap the in ear pair for behind the ear. Made the experience stress free.

February 16, 2023
Rated 5 out of 5 stars

Good service, met my needs

I have had hearing difficulty for a while so decided to do something about it. I received a timely letter from Boots offering a free hearing test. I booked on line, received a full hearing consultation and have ordered a hearing aid. The process was professional, everything was explained and I am pleased with the outcome.

December 2, 2022

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