I accompanied my father 89 years old for his first and subsequent appointment with Amy, I cannot praise Amy highly enough, Amy is excellent, friendly, knowledgeable & patient, we very much liked the... See more
Location
Switch location31 Colliseum Way, Cheshire Oaks Outlet Village, CH65 9HD Cheshire, England, GB
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Again an excellent experience with Amy. She is so empathic and understanding . I really cannot give her enough praise. Many thanks Amy for all you do so warmly and professionally .
The Audiologist was knowledgeable, understanding and appreciated the fact that most people don’t like to wear hearing aids. Over the hour consultation he demonstrated how much hearing I had lost, ide... See more
I recently replied to an about a free 75 minute hearing test as I knew I was hard of hearing. I was examined by a delightful young lady named Samiyah, (Cheshire Oaks) She was thorough and very honest.... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
31 Colliseum Way, Cheshire Oaks Outlet Village, CH65 9HD, Cheshire, England, United Kingdom
4.7
Excellent
38 reviews
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Excellent service provided by Amy
I accompanied my father 89 years old for his first and subsequent appointment with Amy, I cannot praise Amy highly enough, Amy is excellent, friendly, knowledgeable & patient, we very much liked the way Amy took the time to explain things to us.
We purchased my fathers hearing aids, we are exceptionally happy with the service given by Amy.
Thank you
February 26, 2026
Unprompted review
Again an excellent experience with Amy
Again an excellent experience with Amy. She is so empathic and understanding . I really cannot give her enough praise. Many thanks Amy for all you do so warmly and professionally .
February 26, 2026
Unprompted review
BOOTS HEARING CARE
I recently replied to an about a free 75 minute hearing test as I knew I was hard of hearing. I was examined by a delightful young lady named Samiyah, (Cheshire Oaks) She was thorough and very honest. I was given options as to which aid would suit me best. The fitting and subsequent after care was excellent. Thoroughly recommended 👌
March 21, 2025
Unprompted review
Taking the step to hearing aids
Everything was explained fully to me from how my hearing rating was to how the hearing aids would work and the cost . I didn’t feel under any pressure to spend more than I could afford! It was great to go outside for my test session and hear everything so clearly . I like the fact that I will have regular two weekly appointments to ensure I am getting the best possible use of my hearing aids 😊
March 27, 2025
Excellent service and advice received…
Excellent service and advice received about my hearing needs
March 13, 2025
A good experience
The audiologist was friendly, knowledgeable and helpful. She spent a lot of time with me adjusting my hearing aids until I felt the sound was right, I didn't feel rushed.
September 21, 2024
The audiologist was very informative…
The audiologist was very informative and she put my mind at ease straight from the start. Excellent service would definitely recommend.
Ayesha is a credit to Boots.
September 6, 2024
Charlotte was really lovely and made…
Charlotte was really lovely and made the whole experience so much easier for me
July 5, 2024
Very friendly service and thorough…
Very friendly service and thorough examination. Good advice on which hearing aids to go for that would best suit my needs.
March 27, 2024
Excellent customer Service
Knowledge of Chris about my hearing, relaxed manner no rush and explained everything so I was able to understand in simple terms
February 10, 2024
Everything explained thoroughly
December 16, 2023
Chris was an excellent 'host' very…
Chris was an excellent 'host' very welcoming and knowledgeable. Made me feel at ease and explained everything.
January 12, 2024
May use AI-assist with repliesRead more
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Reply from Boots Hearingcare - Ellesmere Port
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Advice on how the hearing aids are…
Advice on how the hearing aids are fitted and how to look after them was easy to understand.Audiologist very nice explained everything clearly.
December 1, 2023
Have worn a hearing aid for years but…
Have worn a hearing aid for years but was well overdue an upgrade. Chris guided me through what was on the market since last buying one and what he recommended is absolutely life changing !!! I love it !!! Never going to be the hearing I lost but wow what a difference it has made to my life. Couldn’t be happier with my purchase. Thanks again Chris 👍🏻
December 2, 2023
Unprompted review
Success!
After seeing 4 audiologists (2 NHS, 2 private), on the recommendation of a friend we went to Boots Hearing Centre at Cheshire Oaks. Chris was great. Helpful, friendly and very knowledgeable. Thanks to him I have finally found hearing aids that work for my husband - and for me! Highly recommended.
October 13, 2023
Unprompted review
Appointments cancelled twice by Boots
Appointments cancelled twice by Boots. Cancellation by text and by “junior sounding “staff who gave no reason (or real apology)As I had paid £3000 plus I suspected fraud was taking place
August 16, 2023
Reply from Boots Hearingcare - Ellesmere Port
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
It was a very easy experience.
It was a very easy experience.
I had everything explained to me properly.
July 31, 2023
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