The Audiologist was knowledgeable, understanding and appreciated the fact that most people don’t like to wear hearing aids. Over the hour consultation he demonstrated how much hearing I had lost, ide... See more
Location
Switch location31 Colliseum Way, Cheshire Oaks Outlet Village, CH65 9HD Cheshire, England, GB
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See what reviewers are saying
I accompanied my father 89 years old for his first and subsequent appointment with Amy, I cannot praise Amy highly enough, Amy is excellent, friendly, knowledgeable & patient, we very much liked the... See more
I recently replied to an about a free 75 minute hearing test as I knew I was hard of hearing. I was examined by a delightful young lady named Samiyah, (Cheshire Oaks) She was thorough and very honest.... See more
Everything was explained fully to me from how my hearing rating was to how the hearing aids would work and the cost . I didn’t feel under any pressure to spend more than I could afford! It was great t... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
31 Colliseum Way, Cheshire Oaks Outlet Village, CH65 9HD, Cheshire, England, United Kingdom
4.7
Excellent
40 reviews
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It was a very easy experience.
It was a very easy experience.
I had everything explained to me properly.
July 31, 2023
After 5 years of wearing NHS hearing…
After 5 years of wearing NHS hearing aids I was getting frustrated missing too much conversations so decided to invest in making the quality of my life better. An appointment with Chris have me various options and recommendations. It's only been a week but the difference is amazing, yet to try them in a pub but so far pleased with the product and servuce
June 12, 2023
Professional but personal service
Professional but personal service. Friendly and courteous approach put me at ease. Clear explanation of the procedure and useful information and advice throughout without pressure to buy a particular product. Overall a pleasant and successful experience. Ongoing help and reviews will be appreciated.
May 18, 2023
Very informative representative who…
Very informative representative who explained all my options regarding the hearing aids available which allowed me to make an objective choice.
May 11, 2023
Good friendly audiologist no pressure…
Good friendly audiologist no pressure all explained
April 27, 2023
Excellent service
Excellent service. Expensive but you can’t put a price on quality of life.
April 12, 2023
Very thorough and easy to understand the procedure
Very thoughtful and well informed gentleman carrying out the procedure
March 8, 2023
Very helpful consultant understand to…
Very helpful consultant understands your needs. Chris is the man to answer your questions. Great at sorting out your hearing problems. Thanks Chris.
February 24, 2023
Excellent
Parking was easy especially if you're disabled. He was very welcoming and explained everything very well and I feel very positive now especially as I can hear.
February 3, 2023
From the first hearing test to buying aids
From the first hearing test to buying hearing aids.
We were looked after by Chris the Audiologist who explained everything to us, about the test he was doing and what the results meant. It was all at ease no pressure. Would definitely recommend a visit.
February 2, 2023
Chris Lambert from Boots Colosseum…
Chris Lambert from Boots Colosseum Cheshire Oaks was so very kind and considerate. He went out of his way to support my mum and help her choose suitable hearing aids which we are sure will make a tremendous difference.
January 30, 2023
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Cancellations X 3 on the day of the appointment
Cancelled appointments X 3 on the day of the appointment for my husband. No explanation I was told presumably sickness? Excuse before was that the audiologist was in a meeting . He later denied this and said the call centre got that wrong he was in work!
Rebooked again today but no guarantee it wont be cancelled.Of course they have the deposit for 2nd pair of £3,000 + hearing aids.
January 25, 2023
Unprompted review
Reply from Boots Hearingcare - Ellesmere Port
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and member of our team will get back to you.
The Boots Hearingcare Team
Chris was extremely helpful and…
Chris was extremely helpful and supportive. He explained everything I asked.
January 19, 2023
The Audiologist was knowledgeable
The Audiologist was knowledgeable, understanding and appreciated the fact that most people don’t like to wear hearing aids. Over the hour consultation he demonstrated how much hearing I had lost, identified that I was slowly isolating myself and encouraged me to walk around the store with ‘invisible’ hearing aids fitted. There was no hard sell only encouragement. Sold!
January 5, 2023
Everything was done very professionally…
Everything was done very professionally thank you
December 13, 2022
The help and information that Chris was…
The help and information that Chris was able to give me
December 9, 2022
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