Boots Hearingcare - Fareham Reviews 63

TrustScore 4.5 out of 5

4.6

Boots, 21 Westbury Mall, PO16 0PE Fareham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Danielle my hearing specialist on both occasions so far i.e. 10/02/26 & 17/03/26 was very knowledgeable, amiable and explained in detail every part of the assessment clearly for me to understand. In a... See more

Rated 5 out of 5 stars

Niall was very good at explaining every step, clearly and concisely. Time was taken to make sure the test was accurate. The outcomes were discussed and hearing aids demonstrated. Choosing was straig... See more

Rated 2 out of 5 stars

I have had no problems with the testing or the outcome, my hearing aid been fine for the past 4 years. What is lacking is the after sales. Their telephone line ring forever with the usual "experienc... See more

Company replied

Rated 5 out of 5 stars

I saw Hannah Green at Boots Hearing Care, Fareham, yesterday on 10th October 2023, and , as always she was absolutely wonderful! I am so impressed with Boots Hearing Care, and Hannah Green in particul... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 21 Westbury Mall, PO16 0PE, Fareham, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good experience and friendly staff

Everything was explained to me in a way I could easily understand. The audiologist went through how the hearing aids worked and which would be best for me, and it wasn't the dearest! I was encouraged to ask questions and felt a valued customer.

February 28, 2024
Rated 5 out of 5 stars

Boots Hearing Care highly recommended

I saw Hannah Green at Boots Hearing Care, Fareham, yesterday on 10th October 2023, and , as always she was absolutely wonderful! I am so impressed with Boots Hearing Care, and Hannah Green in particular! I am 77 years old, a retired medical doctor, and have quite severe hearing loss. The hearing aids provided by Boots are life changing, and without them I can hardly hear anybody! Hannah, as always, did extensive hearing tests, and altered my hearing aids accordingly, since my hearing has apparently deteriorated. So grateful to Boots Hearing Care, and Hannah Green in particular! With very best wishes, Dr Richard Kent MB BS ( Retired GP)

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

A life changer

Having lost the hearing in my left ear as a result of Menieres Disease over 10 years ago, and with no success with hearing aids I resigned myself to that as a permanent disability. I was recently recommended to try Boots Hearing and to cut a long story short, Phil, audiologist in Fareham conducted both an initial test and a full and comprehensive assesment a few days later. His professionalism, care and patience resulted in the provision of hearing aids in both ears. Phil literally changerd my life. They work; I can hear well in the damaged ear and with improvements in the other. I cannot thank him and Boots Hearingcare enough. I would highly and strongly recommend.

September 28, 2023
Rated 5 out of 5 stars

was seen promptly

I was seen promptly and the lady who was dealing with my hearing was very efficient and gave me a lot of information about which hearing aid would be suitable for my needs

September 12, 2023
Rated 5 out of 5 stars

Good, professional process

Phil was very good at explaining the process and how the support is provided and the options available. Camebaway with a much better understanding of the causes and solutions available.

August 2, 2023
Rated 5 out of 5 stars

Great service

Took their time and explained everything to me! Could test the hearing aids before making a decision

July 25, 2023
Rated 5 out of 5 stars

Excellent service from expert

Excellent service from expert, couldn’t have been more helpful with explaining the technology to a technophobe. Hearing aids very comfortable and have improved my ability to follow conversations and TV.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed

I was hugely impressed by the professional service I received from the audiology team in the Fareham store. I was new to hearing aids and they took extra time to fully explain how the aids are fitted, set-up, charged and cared for. I felt very satisfied with all the help, explanations and ongoing support offered and just need to get used to the hearing improvements delivered by my aids. I unreservedly recommend Boots as a provider of privately funded hearing aids.

April 28, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look