What a clever and professional young woman Varsha is. She was a pleasure to deal with. She is extremely competent but has a human touch. After years of NHS aids these feel so light and comfortable... See more
Location
Switch locationBoots, 21 Westbury Mall, PO16 0PE Fareham, England, GB
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See what reviewers are saying
Well it was a surprise 😮 as didn't think i was hard of hearing? But staff made me feel relaxed and confident that they could help. Adam was a very patient and helpful, along with Neil on second vis... See more
Niall was very good at explaining every step, clearly and concisely. Time was taken to make sure the test was accurate. The outcomes were discussed and hearing aids demonstrated. Choosing was straig... See more
I have had no problems with the testing or the outcome, my hearing aid been fine for the past 4 years. What is lacking is the after sales. Their telephone line ring forever with the usual "experienc... See more
Company replied
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 21 Westbury Mall, PO16 0PE, Fareham, England, United Kingdom
4.6
Excellent
65 reviews
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Very impressed
I was hugely impressed by the professional service I received from the audiology team in the Fareham store. I was new to hearing aids and they took extra time to fully explain how the aids are fitted, set-up, charged and cared for. I felt very satisfied with all the help, explanations and ongoing support offered and just need to get used to the hearing improvements delivered by my aids. I unreservedly recommend Boots as a provider of privately funded hearing aids.
April 28, 2023
The gentleman that dealt with me was…
The gentleman that dealt with me was very friendly and helpful. He explained everything in detail and showed me exactly what to do and how to deal with the hearing aid.
April 20, 2023
Highest professional expert dealt with…
Highest professional expert dealt with my needs which allowed me to buy with confidence , the product of interest to me.
April 27, 2023
Audiologist very professional and gave…
Audiologist very professional and gave good advice.
March 30, 2023
Informative and professional
I had a very informative and professional appointment with the Hearing Team and I am currently trialing a pair of hearing aids.
The aids seem quite good but I get 60 days to decide.
March 16, 2023
Great hearing aid service
Great hearing aid service and advice from Hannah. Will return in the future
March 23, 2023
Unprompted review
Great service everything was explained
Great service everything was explained. Explained thoroughly we went on to make a purchase and are very happy with it.
February 22, 2023
May use AI-assist with repliesRead more
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First appointment was late.
First appointment was late.
Second was postponed for a week
Still awaiting the third…….
March 3, 2023
Reply from Boots Hearingcare - Fareham
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Phill Wilson was very customer…
Phill Wilson was very customer focused,did not rush through my appointment.Very knowledgeable about product’s good advice given.Excellent service.
February 5, 2023
the audiologist was very attentive and…
the audiologist was very attentive and explained everything thoroughly.
March 4, 2023
Had great advice and attention from…
Had great advice and attention from Phil. Explained my condition clearly and comprehensively. Answered all my questions knowledgeably and sympathetically. Very good service.
March 3, 2023
Audiology as it should be.
Simply- Professional, caring, informative and no pressure sales pitch.
February 22, 2023
Thank you
During the preliminary appointment and the hearing test, I was treated in a professional manner.
All due care and attention to detail with patients was foremost.
Thank you.
February 10, 2023
Everyone was so helpful and
Everyone was so helpful and understanding, I was nervous about going, and on reflection I should not have felt that way. Well done to all those involved
February 15, 2023
Very professional
Very professional, talked-about the process of testing would highly recommend
January 27, 2023
Appointment started on time
Appointment started on time, thorough hearing checks and friendly, comprehensive explanations throughout.
January 23, 2023
Good experience. The person I saw was obviously trained…
The person I saw was obviously trained really well and knew all about the ear, problems and the various hearing aids available. Honest and open about costs and which aids were the best for me, not necessarily the most expensive.
January 9, 2023
treating us as intelligent human beings…
treating us as intelligent human beings who have made challenging decisions through our 70 odd years.
January 6, 2023
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