Friendly and professional audiologist who explained my hearing loss clearly . She also explained my options for hearing solutions and did not pressure me to choose the most expensive hearing aids. I w... See more
Location
Switch location32 High Street, NG31 6PH Lincolnshire, England, GB
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I saw Rachel for my hearing test ,she was very welcoming , explained everything that was going to happen . My first visit i was found to have wax in my ears , so I had to arrange to have this seen to... See more
Absolutely Fabulous when Rachel turned my hearing aids on and I could hear the bird song I burst into tears at the realisation of what I'd been missing out on for years Thank You Kind Regards Andy... See more
Rachel taking time to find right type of hearing aids suitable for my needs. Thought I was a helpless cause. Looking forward to joining in conversations and actually hearing what people say. Thank you... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
32 High Street, NG31 6PH, Lincolnshire, England, United Kingdom
4.4
Excellent
30 reviews
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Friendly and professional audiologist…
Friendly and professional audiologist who explained my hearing loss clearly . She also explained my options for hearing solutions and did not pressure me to choose the most expensive hearing aids. I was given time to assess the test aids and at no time did I feel hurried to make a decision.
March 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I booked a hearing check online for 14/12/25
I booked a hearing check online for BOOTS IN Grantham for 14/7/25 at 12:30.
This was booked online and a confirmation message was sent to me. Closer to the date I was sent another message reminding me to inform the shop if I wished to amend or change the appointment.
I turned up for the appointment only to be told there was no record of it on the system and I could have another appointment later in the day or another date. Neither of these two options were convenient.
I live about a 40 mile round trip from Grantham and had to take time off work in order to attend this appointment so I am sure you can understand my annoyance at this administrative error by Boots.
Like the advert says “Should have gone to Specsavers”!
July 14, 2025
Unprompted review
Reply from Boots Hearingcare - Grantham
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Had problems with my hearing aids,the…
Had problems with my hearing aids,the Audiologist was must understanding and the result fresh types of aids suggested to me with no loss of 90 day guarantee.
April 23, 2025
The audiologist was friendly and very…
The audiologist was friendly and very helpful.
January 24, 2025
Audiologist very understanding.
Audiologist very understanding of my needs. Also very prersonable.
January 16, 2025
Excellent service as always
Excellent service as always. I was pleasantly surprised to learn that my new hearing aids would be available within a week; I expected it to be longer.
November 29, 2024
Very friendly
Very friendly, everything explained carefully and an overall enjoyable experience
August 15, 2024
A thorough and informative process
A thorough and informative process. Hearing tested, findings explained and the options discussed. Advice given on the most appropriate hearing aids which were delivered promptly. Further visits planned to ensure maximum benefits gained from new hearing aids. Overall a good service
August 21, 2024
Life Changing
Absolutely Fabulous when Rachel turned my hearing aids on and I could hear the bird song I burst into tears at the realisation of what I'd been missing out on for years Thank You
Kind Regards Andy Green
August 2, 2024
Best experience yet!
Most professional lady, great communicator with a sense of humour!! Equipment supplied first class. Whole experience conducted in far better way than my previous supplier (over the road) for many years.
June 14, 2024
Audiologist very help ful and…
Audiologist very help ful and friendly,and has improved my hearing experience no end.
December 22, 2023
Brilliant service
Rachel was very thorough and explained everything to me. She completely understood the problems I was having & I am delighted with the hearing aids I have purchased.
December 15, 2023
My Audiologist was fantastic and put me…
My Audiologist was fantastic and put me at ease at every stage. She explained exactly what was going to happen and what that was for, without her I doubt if I would have placed my order with boots.
September 29, 2023
Better hearing
Rachel taking time to find right type of hearing aids suitable for my needs. Thought I was a helpless cause. Looking forward to joining in conversations and actually hearing what people say. Thank you so much for making life so much more alive
August 19, 2023
Totally professional charming and knowledgeable Rachel at Grantham
Totally professional charming and outstanding service delivered in the most caring, supportive and thoughtfully reassuring manner.
August 5, 2023
The lady doing the assessment!!
July 28, 2023
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