Friendly and professional audiologist who explained my hearing loss clearly . She also explained my options for hearing solutions and did not pressure me to choose the most expensive hearing aids. I w... See more
Location
Switch location32 High Street, NG31 6PH Lincolnshire, England, GB
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I saw Rachel for my hearing test ,she was very welcoming , explained everything that was going to happen . My first visit i was found to have wax in my ears , so I had to arrange to have this seen to... See more
Absolutely Fabulous when Rachel turned my hearing aids on and I could hear the bird song I burst into tears at the realisation of what I'd been missing out on for years Thank You Kind Regards Andy... See more
Rachel taking time to find right type of hearing aids suitable for my needs. Thought I was a helpless cause. Looking forward to joining in conversations and actually hearing what people say. Thank you... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
32 High Street, NG31 6PH, Lincolnshire, England, United Kingdom
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Excellent service and good quality…
Excellent service and good quality hearing aids. I couldn't ask for more.
Time well spent
Pleasant and informative audiologist to explain the process and results and a chance to discuss the options.
Visit Grantham
Thorough testing. Very clear & concise information on hearing problems & options for hearing aids. Can highly recommend a visit to this audiologist.
Rachel was very informative re choice…
Rachel was very informative re choice of hearing aid. A A pleasant and friendly manner.
Considerate and supported hearing care
We felt supported and considered from the minute we stepped into the appointment room.
Rachel listened to my mother’s experience and clearly communicated her findings and her recommendations, replying to follow up email questions promptly.
We feel happy that ongoing support is provided whilst mum is getting used to the hearing aids.
Very knowledgeable
Very knowledgeable, professional, helpful audiologist, who was very thorough and enabled features on my hearing aids that I never knew about before.
Many thanks.
My first hearing test :
I saw Rachel for my hearing test ,she was very welcoming , explained everything that was going to happen . My first visit i was found to have wax in my ears , so I had to arrange to have this seen to first , unfortunately not available at Grantham boots , but I did find a local place and had procedure done . Returned to see Rachel a week later , had full hearing test . It was found that I needed hearing aids , Rachel then proceeded to tell me all about this ,the procedures and the costs involved. She couldn’t have been more helpful . Hearing Aids chosen and now next appointment booked for fitting and tuition on how to use them
May use AI-assist with repliesRead more
Only 1 audiologist
The service was awful after I received my aids, got my money back.
Boots Grantham.
If you check the reply to most 1 star reviews they are word for word the same, they obviously don’t care.

Reply from Boots Hearingcare - Grantham
Staff extremely knowledgeable polite…
Staff extremely knowledgeable polite and helpful above and beyond great experience would recommend to everybody.
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