David was kind, efficient and patient. He explained everything that was happening and used layman's terms rather than specialist jargon. His manner was calm and reassuring. We felt safe and relaxed in... See more
Location
Switch locationBoots, 27 Eden Walk, HP11 2AU High Wycombe, England, GB
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See what reviewers are saying
A little apprehensive about this big hearing test. Nobody wants to admit that they’re not hearing too well but David was absolutely brilliant. He put me at ease and explained everything in clear co... See more
The waiting area is very badly managed. Needs some one there to check people in for appointments. Waited several mins and then went and sat down. A young man eventually came and told him I had... See more
The examiner was thorough in the examination of my ears. He explained everything about the test in simple terms for me to understand. He went on to explain about my options. It was my choice of what I... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 27 Eden Walk, HP11 2AU, High Wycombe, England, United Kingdom
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Really efficient technician who dealt…
Really efficient technician who dealt with all concerns in a direct friendly manner and explained procedures fully and kindly.
Cannot praise the services of Charlie -
Cannot praise the services of Charlie -
and David enough! They were so kind to my mum and the appointment was so easy, informative, very helpful! They both explained each process and really put my mum at ease which is not always easy! They were both very patient, mum ordered hearing aids which we collect on the 17th May. Thank you to them both
Great experience
Great experience. Impressed with new technology. David did well by explaining my ear examination results into layman’s terms.
David was excellent and made the…
David was excellent and made the process as comfortable as possible for my mother.
Informative consultations with friendly…
Informative consultations with friendly but very professional service
I understood everything I was told
I understood everything I was told , very knowledgable staff. Basically I trust them and have no qualms at all
Reception Area is very poor
The waiting area is very badly managed.
Needs some one there to check people in for appointments.
Waited several mins and then went and sat down.
A young man eventually came and told him I had a Hearing Test. There was no polite greeting just met with a blank look and just nodded. After waiting nearly 15 mins I was called in for my appointment.
I have to say Charley and David were so kind and helpful and explained everything I needed to know.
Talking to other people they too thought the reception area was dreadful. One couple said they wished they had gone to Spec Savers.
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My hearing examination was highly…
My hearing examination was highly professional, and I learned about my hearing problem. and how to resolve it.
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