The whole experience was seamless, we were early for my appointment, but I was comfortable waiting. The audiologist was extremely good, provided all the information required. The test was carried o... See more
Location
Switch location127-133 High St, RM11 1TX Hornchurch, England, GB
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See what reviewers are saying
Welcomed by my hearing professional and asked me about my hearing and what outcome I wanted from the appointment. He took time to explain what was going to happen so no surprises.
My husband and I both need hearing aids. On arrival at the store we were met by happy, helpful staff. Seen by Joanna the audiologist who was covering from their Chelmsford store. She was patient, kno... See more
My hearing has developed a couple of problems . I have now been ordered a new one as a replacement which I have an appointment for next week.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
127-133 High St, RM11 1TX, Hornchurch, England, United Kingdom
4.5
Excellent
31 reviews
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Great explanation of the process
Great explanation of the process. Detailed summary. Professional and helpful
April 13, 2024
Very efficient and professional service.
December 16, 2023
The audiologist was very informative…
The audiologist was very informative and helpful
September 22, 2023
Customer service was excellent
Customer service was excellent , Shiva Takiar was so helpful and informative, making choosing a hearing aid a pleasant experience. I left with my purchase feeling that I had the correct device backed up with a comprehensive support service to make sure I get the most out of my aid.
July 19, 2023
Shiva Takier has been wonderful
Shiva Takier has been wonderful. She listens to my concerns and has sorted any little problem I have had.I am very happy to recommend going to her at Boots in Hornchurch. I am writing this on behalf of my husband David Johns
March 6, 2023
Unprompted review
The audiologist was very attentive and…
The audiologist was very attentive and caring and explained everything clearly. Would definitely recommend
February 24, 2023
Shiva was outstanding when explaining…
Shiva was outstanding when explaining what was going on and recommendations
January 3, 2023
Everything explained clearly
December 23, 2022
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