My Audiologist was so helpful and she put me at ease. I had a free hearing test on 17/8 which showed that I would benefit from hearing aids. I had another appointment on 24/8, had a longer hearing t... See more
Location
Switch locationBoots Pharmacy, 2 Eastfield Way, IV2 7GD Inverness, Scotland, GB
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See what reviewers are saying
Rachel the Audiologist was fantastic. She detected an ear infection and referred me to my Gp who promptly treated the infection with antibiotics. Rachel then tested my hearing and informed me that I h... See more
Rachel spent over an hour and a half with me making sure I understood the process and the options available to me. She was very professional and extremely caring.
All the staff have been friendly and helpful. They took me through everything that needed to be considered and done. No one was ‘pushy' and I was given time. The hearing aids available are high qu... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Pharmacy, 2 Eastfield Way, IV2 7GD, Inverness, Scotland, United Kingdom
4.7
Excellent
39 reviews
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Superb service
My Audiologist was so helpful and she put me at ease. I had a free hearing test on 17/8 which showed that I would benefit from hearing aids. I had another appointment on 24/8, had a longer hearing test and a trial run of aids. Today’s appointment was fitting my aids and getting used to them, with another appointment on 17/9 to see how I am getting on. Superb service.
August 17, 2026
Exceptionally helpful Aisling
Exceptionally helpful Aisling - was so pleasant, helpful and informative
August 7, 2026
New Customer to Boots Hearingcare
Rachel spent over an hour and a half with me making sure I understood the process and the options available to me. She was very professional and extremely caring.
August 7, 2026
Boots visit 26/7…
A very efficient consultant who explained everything as we progressed through the session.
July 26, 2026
Excellent service talked me through…
Excellent service talked me through everything and really friendly was a bit apprehensive but put me at ease as soon as we started chatting lovely girl.
July 21, 2026
Excellent customer care.
Excellent customer care.
From start to finish Aisling was informative, professional , caring and made the whole experience
easy to understand.
May 15, 2026
Highly recommend Aisling
We have seen Aisling twice at the Retail park store.
Thank you very much for looking after my Mam and myself. Aisling put my Mam at total ease and explained to both of us how the test would work, the results and recommendations on the different hearing aids available, including the suitability for my mother's needs.
Aisling was very professional and gave time to accommodate my mother's disabilities.
A very pleasant experience and a very happy outcome for my Mam and the family!!
April 11, 2025
Exceptional service, aftercare and knowledge.
Exceptional service, extremely helpful, informative and professional. Aisling is a superb member of the Boots HearingCare team in Inverness. I have been a regular customer for three years and have just upgraded to the latest Phonak AI hearing aids. Fabulous friendly service, after care, explanations and I highly recommend the whole team at Boots Inverness Retail Park. As an added bonus there is never a hard sell which unlike other hearing aid companies is a joy and actually makes you want to buy their products.
March 10, 2025
Unprompted review
Very informative & helpful and now such…
Very informative & helpful and now such a joy to have better hearing
October 27, 2024
Boots Hearing Aids
Excellent communication & customer facing skills by Rachel. Superior customer interaction & testing protocols compared to other opticians
October 3, 2024
Very helpful
July 27, 2024
Sympathetic and professional service
May 3, 2024
Very helpful
Very helpful, and they provided information to enable me to choose what was right for me.
May 8, 2024
Faultless service. Brilliant!
My Audiologist was friendly, really well informed and tailored the experience perfectly to my needs.
April 19, 2024
The atmosphere was very relaxing and I…
The atmosphere was very relaxing and I felt the Audiologist had done a very thorough test in a very considerate manner.
March 21, 2024
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