My Audiologist was so helpful and she put me at ease. I had a free hearing test on 17/8 which showed that I would benefit from hearing aids. I had another appointment on 24/8, had a longer hearing t... See more
Location
Switch locationBoots Pharmacy, 2 Eastfield Way, IV2 7GD Inverness, Scotland, GB
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Rachel the Audiologist was fantastic. She detected an ear infection and referred me to my Gp who promptly treated the infection with antibiotics. Rachel then tested my hearing and informed me that I h... See more
Rachel spent over an hour and a half with me making sure I understood the process and the options available to me. She was very professional and extremely caring.
All the staff have been friendly and helpful. They took me through everything that needed to be considered and done. No one was ‘pushy' and I was given time. The hearing aids available are high qu... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
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At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Pharmacy, 2 Eastfield Way, IV2 7GD, Inverness, Scotland, United Kingdom
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Very impressed with audioligst(s)
Very impressed with audioligst(s). Testing very good and explained very well.
A good experience
All the staff have been friendly and helpful. They took me through everything that needed to be considered and done. No one was ‘pushy' and I was given time.
The hearing aids available are high quality products. My only slight disappointment has been the time taken to get hearing aids as they are not 'off the shelf".
Aisling Girdwood at Inverness provided…
Aisling Girdwood at Inverness provided a superb service following my urgent request for earwax removal.
Advice was also given to mitigate future earwax accumulations. Aisling also replaced the wax filters on my hearing aids. Altogether a first class service.
Everything was explained very well and…
Everything was explained very well and given a date to come back to see how things are going
Rachel the Audiologist was fantastic
Rachel the Audiologist was fantastic. She detected an ear infection and referred me to my Gp who promptly treated the infection with antibiotics. Rachel then tested my hearing and informed me that I had mild to moderate hearing loss. She gave me all the options without any pressure to purchase hearing aids. However, I opted to buy because, after trying out some hearing aids set to my prescription, I believe they will improve my life and my ability to hear better. I am glad I chose Boots.
A competent, experienced and empathic professional lady.
Rachel is intelligent, well qualified and knowledgeable. She clearly deveops a good rapport with a vaiety of clients - all I've met while waiting are very happy to be seeing her. Her opinion and advice is fully discussed with no pressure from her other than to fully understand the implications of the test results.
Staff put me at ease very friendly and…
Staff put me at ease very friendly and explained what was going to happen and the results of my tests.
Thank you Aisling
A huge thank you to Aisling, Audiologist at Boots lnverness who has consistently looked after our Mum with expertise, patience, kindness & compassion. Mum has Advanced Vascular Dementia; effective hearing is essential to her quality of life. Aisling, you have become an essential part of Mums Care Team as we all do our best to support her through her challenging & at times very complex Dementia journey, thank you X X
The Audiologist…
The Audiologist was very pleasant and extremely helpful. She explained everything in great detail and I was very satisfied with my experience.
Very helpful and professional…
Very helpful and professional audiologist,who provided all information to guide through the choices of hearing aids to to rectify your specific problem.
Try not to be negative about hearing aids.
I was quite nervous going for the appointment but found the Audiologist very friendly which made me feel comfortable and so during the hearing test I felt relaxed. The information she gave me about the various type of hearing aids that could be available was put over very clearly.
Pleasant experience.would recommend to others.
Audiologist had a wonderful attitude, didn’t try a hard sell. She explained every stage of test, was efficient
and made it a very pleasant experience. Full marks!
Excellent advice and service.
Excellent experience
Rachel was very knowledgable and competent. Nothing was rushed and I was under no pressure at all to purchase. I was delighted with the improvement in my hearing with the aids she fitted. Rachel carefully explained the advantages of the different aids available and I felt very happy to choose from the range. She is very friendly and I have every confidence in her.
The service I recieved from Aisling…
The service I recieved from Aisling from the first appointment has been excellent
I felt very relaxed and at ease during…
I felt very relaxed and at ease during the whole visit.
Very thorough.
Explained everything clearly.
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