Boots Hearingcare - Inverness, Eastgate Shopping Centre Reviews 

21
TrustScore 4.5 out of 5

4.6

11/1 Eastgate Shopping Centre, IV2 3PP Inverness, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently had a hearing test , and subsequently chose to purchase my first ever hearing aids. The whole process was extremely easy.My audiologist Aisling was excellent. I had a full explanation of my... See more

Rated 5 out of 5 stars

Having had a minor issue with one of my hearing aids, the issue was dealt with professionally and efficiently. What a great aftercare service. Made even easier with quality well trained staff. Thank y... See more

Rated 5 out of 5 stars

Having experienced problems with my hearing, I booked an appointment at my local Boots hearingcare to have it checked. The member of staff explained everything to me very carefully and set me up with... See more

Rated 4 out of 5 stars

Practitioner carried out a comprehensive hearing test and explained how the results were interpreted. Areas of hearing lose were highlighted and what would be required to improve them. Requirements re... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 11/1 Eastgate Shopping Centre, IV2 3PP, Inverness, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.6

All reviews

(21)

2,100 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently had a hearing test

I recently had a hearing test , and subsequently chose to purchase my first ever hearing aids. The whole process was extremely easy.My audiologist Aisling was excellent. I had a full explanation of my test results, and there was absolutely no pressure to purchase aids .My appointments always felt unhurried.Aisling took time to explain everything and answer all questions.Always considerate and helpful , but also with a sense of fun. It felt like visiting a friend ! Thanks .😀

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Quality aftercare

Having had a minor issue with one of my hearing aids, the issue was dealt with professionally and efficiently. What a great aftercare service. Made even easier with quality well trained staff. Thank you to Graham at Inverness who got me set up and running again. Thanks to all at Boots hearing care , Inverness 👍👊

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Aisling

Aisling at Inverness Boots hearing centre could not have been more helpful. My Aunt (92) was delighted with her attentiveness, care and knowledge. She very patiently checked her ears and sorted out her hearing aids. She wrote down detailed instructions in beautiful handwriting along with pictures to show my Aunt how to care for her hearing aids.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Aisling Girdwood. Boots Audiologist

Aisling Girdwood - my audiologist was personable, professional, informative and responsive to my needs.
Testing was fine and her interpretation, explanation and advice was grand.
I am delighted with the aids and the difference they have made.
Would recommend the service and Aisling unreservedly.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Sympathetic and understanding staff.

Having experienced problems with my hearing, I booked an appointment at my local Boots hearingcare to have it checked. The member of staff explained everything to me very carefully and set me up with an appointment with an audiologist. Again, at that more in depth appointment, I was fully informed every step of the process. I cannot praise the staff highly enough. I now have hearing aids and wish I had done this a long time ago. The follow up process is also excellent and I can contact them at any time if I have a problem. Would highly recommend.

October 24, 2024
Rated 5 out of 5 stars

Cheerful audiologist

Aisling understands fully people with hearing problems put us at ease no question is a silly one helps us get the best benefits from our hearing aids always cheerful

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Aisling

Aisling. Excellent experience put me at ease and adjusted hearing aids, absolutely delighted with the service and the phonak Adeo Lumiity 90 hearing aids

July 5, 2024
Unprompted review
Rated 4 out of 5 stars

Fully comprehensive hearing test.

Practitioner carried out a comprehensive hearing test and explained how the results were interpreted. Areas of hearing lose were highlighted and what would be required to improve them. Requirements regarding type and use of a hearing aid were fully explained to my satisfaction.

April 23, 2024
Rated 5 out of 5 stars

Excellent Experience

Graham was so patient and understanding of my needs, clearing my earwax which was logged hard, particularly in one ear. He also tested my hearing, resulting in me visiting the Audiologist which is current.

February 3, 2024
Rated 5 out of 5 stars

Great service

The Audiologist was efficient, knowlegeable, friendly and answered all my questions without trying to influence me in my choice of product.

September 27, 2023

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