Simon was great. Friendly manner, professional, great advice and no hard sell. Explained everything at every stage
Location
Switch locationBoots, 35 The Mall, NN16 8JL Kettering, England, GB
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See what reviewers are saying
Administation not off to a good start with 4 appointments cancelled, due to staff absence unfortunately. Could have asked whether I wanted to attend another branch. In the end I asked and was prompt... See more
Very helpfull with the hearing test and knowledge of what was wrong with my hearing. But the thing I really found helpful was having a trial walking around the store with a pair of trial hearing aids... See more
Simon was polite and very helpful all the way through the process. I would recommend him ( and therefore Boots without hesitation) My only reason for not being 5* is the Audiology consulting room cou... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 35 The Mall, NN16 8JL, Kettering, England, United Kingdom
4.6
Excellent
24 reviews
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Simon was great
Simon was great. Friendly manner, professional, great advice and no hard sell. Explained everything at every stage
May 6, 2026
The audiologist Simon
The audiologist Simon, made the whole experience very easy. His welcome and careful explanations of everything related to how my hearing would be tested and what the results of the tests meant in respect of selecting the appropriate hearing aids for me, was in my opinion perfectly delivered. When it came to the appointment for fitting, it felt as though I was returning to see an old friend.
March 25, 2026
Excellent service
They were really friendly and professional and put you at ease and explained everything really well. There was no pressure like some companys. Highly recommended
April 25, 2025
Hearing test
The assessor took his time to explain throughout the assessment. I found it reassuring.
April 11, 2025
The Audiologist was friendly
The Audiologist was friendly, professional and explained everything in clear concise detail
April 1, 2025
Excellent service and Customer care
Excellent service and Customer care. Explained everything at each stage.
January 31, 2025
Excellent Audiologist
Simon was polite and very helpful all the way through the process. I would recommend him ( and therefore Boots without hesitation)
My only reason for not being 5* is the Audiology consulting room could do with a refresh.
November 12, 2024
The hearing team was excellent but the…
The hearing team was excellent but the price of £3,990 is a bit high with the same product retailing for £3,250.
So I will be going with the £750 cheaper sale with audio science
November 2, 2024
Boots Chemist Kettering hearing test
The hearing aid Audiologist was really helpful,he explained what was going to happen on the test and explained the results in a way I could understand.only complaint was the room was very claustrophobic.
September 18, 2024
Very thorough professional approach to…
Very thorough professional approach to hearing test.
Outcomes explained and options given.
July 16, 2024
Very professional handling of my needs…
Very professional handling of my needs and very thorough testing of my hearing
February 14, 2024
Hearing test and usefull knowledge.
Very helpfull with the hearing test and knowledge of what was wrong with my hearing. But the thing I really found helpful was having a trial walking around the store with a pair of trial hearing aids and talking to my wife with background noise I noticed a big difference with my hearing. Thanks for all your help.
January 20, 2024
Five star exsperience
The hearing test was very thorough. The man that did it was very pashent and explained everything. Can't wait to get my new hearing aids.
September 4, 2023
Quick and efficient
August 7, 2023
very helpful and very friendly and was…
very helpful and very friendly and was telling me all the the details as we went along..
June 20, 2023
Informative hearing appointment
Administation not off to a good start with 4 appointments cancelled, due to staff absence unfortunately. Could have asked whether I wanted to attend another branch. In the end I asked and was promptly given a quick appointment at Kettering. Everyone in customer service was very helpful. Gentleman I saw was very nice and informative regarding private hearing aids, explained all the test procedure before starting. No hard push sales for private hearing aids and we very happy to disuss what my needs/desired outcome was. Quick appointment made for fitting. 90 days to change your mind is a great benefit. Talked about day to day hearing difficulties and also discussed with my partner.
June 9, 2023
The gentleman was very good all round…
The gentleman was very good all round assistant
He was good at explaining what all the different tests
Were and my hearing had gone down the scales and did further tests which showed the same results.
I and my career where very satisfied with everything.
Thank you.
June 14, 2023
Great and compassionate service
Great and compassionate service , such experienced staff and came away feeling looked after
June 2, 2023
Unprompted review
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