Simon was great. Friendly manner, professional, great advice and no hard sell. Explained everything at every stage
Location
Switch locationBoots, 35 The Mall, NN16 8JL Kettering, England, GB
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See what reviewers are saying
Administation not off to a good start with 4 appointments cancelled, due to staff absence unfortunately. Could have asked whether I wanted to attend another branch. In the end I asked and was prompt... See more
Very helpfull with the hearing test and knowledge of what was wrong with my hearing. But the thing I really found helpful was having a trial walking around the store with a pair of trial hearing aids... See more
Simon was polite and very helpful all the way through the process. I would recommend him ( and therefore Boots without hesitation) My only reason for not being 5* is the Audiology consulting room cou... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 35 The Mall, NN16 8JL, Kettering, England, United Kingdom
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Soon put at ease under worrying circumstances
I was very apprehensive, but soon felt at ease in a relaxed atmosphere.
Very pleasant person. Seemed very knowledgeable.
Have no concerns about going back for further appointments.
Consultant was very helpful with…
Consultant was very helpful with practical tips on usage.
Simply the attention given by Simon
Simply the attention given by Simon. Friendly reassuring and professional.
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