Shabnam has been absolutely amazing. I was extremely nervous attending my first appointment but she instantly put me at ease and has been so caring and helpful through the whole journey. The help she... See more
Location
Switch locationBoots, 2 Fosse Park, LE19 1HJ Leicester, England, GB
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Well to be fair I did go for test with NHS I was referd to have help with NHS, but I Wonted more than that so I went to hear 4u they were very good, but a few year back I had a test with boots and tho... See more
I had an ear impression appointment and was serviced by the lovely Shabnam Khan. Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths... See more
Warm, friendly welcome from Fatima that made me feel completely at ease and comfortable. She took the time to listen to my concerns and was able to provide me with a solution that was utterly life cha... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 2 Fosse Park, LE19 1HJ, Leicester, England, United Kingdom
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A genuine helpful experience.I would…
A genuine helpful experience.I would tell anyone to just even have a test.
Shabnam Khan- Fosse Park
Shabnam has been my audiologist for several years and I couldn't be happier with the service I receive from her. I actually now travel 45 minutes to each appointment as I do not trust anyone else with my hearing. She is always friendly and happy to assist and goes above and beyond her role.
This year I lost a significant amount of hearing, Shabnam kept me reassured and calm through all my appointments. She listened to all that I was struggling with and spent a lot of time adjusting my hearing aid settings to offer me the best possible outcome.
Thanks to Shabnams help, I have re-gained my confidence speaking with others and feel a lot happier about my hearing. I know many people wouldn't had taken the same time and care she has and Boots are very lucky to have her on their service.
Once again biggest thank you!
Friendly important appointment
It was very nice to be able to talk with a real person, in a nice small room, being made to feel at ease with one’s self. Shabnam K was very professional in her approach, and understanding of my needs, making this experience quite a friendly and pleasant time.
I felt comfortable as your member of…
I felt comfortable as your member of staff explained how things worked and being aware of my limited knowledge of computer's especially Blue tooth
Very helpful and extremely professional.
Audiologist explained everything in…
Audiologist explained everything in detail about my hearing loss, Just waiting to have they fitted very soon
The lady was really friendly and…
The lady was really friendly and attentive. Everything was explained simply and practically
Everything explained in easy to…
Everything explained in easy to understand language,
Great care and knowledge
Clear information given
Clear information given. Speedy appointment. Very helpful member of staff (Nikita)
Competent and knowledgeable…
Competent and knowledgeable audiologist. Easy to speak to with any concerns. Very helpful
The attitude of Fatima was brilliant
The attitude of Fatima was brilliant, she explained with a great deal of humour everything involved and made the time spent of great use.
It was fatama the technical hearing…
It was fatama the technical hearing person she was very helpful explaining things about aftercare ect
Definitely recommend boots hearing the…
Definitely recommend boots hearing the audiologist was polite fully explained clearly about the hearing aids
Katelyn and Fatima were great
Katelyn and Fatima were great.
They explained in detail the tests and the results.
They outlined possible courses of action.
I was happy with the price of the hearing aids especially as the one I bought was discounted.
Faamera ( I think that was her name)…
Faamera ( I think that was her name) was very thorough and certainly knew her role. I was confident with her knowledge and recommendations.
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