Boots Hearingcare - Leicester, Fosse Park Reviews 

113
TrustScore 5 out of 5

4.8

Boots, 2 Fosse Park, LE19 1HJ Leicester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Shabnam has been absolutely amazing. I was extremely nervous attending my first appointment but she instantly put me at ease and has been so caring and helpful through the whole journey. The help she... See more

Rated 5 out of 5 stars

Well to be fair I did go for test with NHS I was referd to have help with NHS, but I Wonted more than that so I went to hear 4u they were very good, but a few year back I had a test with boots and tho... See more

Rated 5 out of 5 stars

I had an ear impression appointment and was serviced by the lovely Shabnam Khan. Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths... See more

Rated 5 out of 5 stars

Warm, friendly welcome from Fatima that made me feel completely at ease and comfortable. She took the time to listen to my concerns and was able to provide me with a solution that was utterly life cha... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 2 Fosse Park, LE19 1HJ, Leicester, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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4.8

All reviews

(113)

2,343 reviews in the last 12 months

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Rated 5 out of 5 stars

Shabnam Khan - Leicester Fosse Park Hearingcare

I had an ear impression appointment and was serviced by the lovely Shabnam Khan.

Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths to explain the whole process and make me feel at ease.

Shabnam took her time during the procedure and ensured I was comfortable the whole time.

I will be strongly recommend the Fosse Park store to friends and family due to the level of service of I receive from Shabnam today. Thank you for all your help today Shabnam.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly delighted

Gave me all the information needed, in terms I understood. Nkita shown me how to pair up my phone to phonak & also use & clean my hearing aids.

June 19, 2024
Rated 5 out of 5 stars

Nikita at Boots Hearingcare in…

Nikita at Boots Hearingcare in Leicester has been amazing with my mother. So patient, knowledgeable and made her feel very comfortable with the whole process.
I would highly recommend her to anyone.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

My experience

I was very pleased with the way the audiologist made me feel relaxed and comfortable during the consultation. I had everything explained to me and left feeling assured.

May 28, 2024
Rated 2 out of 5 stars

Always cancelling follow up appointments

Although they are great when buying hearing aids, getting appointments for the aftercare is difficult. I was due to take my 92 year old disabled father for wax removal and aftercare appointments today but again they have been cancelled. Same thing in October. The logistics of getting days off then getting him to appointments is always difficult and so frustrating when they cancel last minute. We're so fed up that we are going to have to go elsewhere for new aids for him at an expense he can't afford but at least they will be able to go to him instead. Currently only 1 of his hearing aids is working and I can't get an appointment for another week just to see what's wrong. I see the reviews on here are about a good buying experience but be aware that once you've paid out for expensive hearing aids all that attention goes....

March 20, 2024
Unprompted review
Boots Hearingcare - Leicester, Fosse Park logo

Reply from Boots Hearingcare - Leicester, Fosse Park

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

Rated 5 out of 5 stars

Pardon?

Although I was a bit reticent about getting hearing aids, I felt reassured and was treated both professionally and with empathy by the person who dealt with my referral.
I ended up with a pair of hearing aids which most definitely seem to accommodate my needs.

February 23, 2024
Rated 5 out of 5 stars

Nikita Shapna Catlin.

Nikita, Shapna and Catlin were very helpful to my wife and I when we attended Boots Hearing center at Fosse Park Leicester. the amount of care and help given to my wife when having new aids was very good, especially the guidance given how to gain the most benefit from them. Thank you for this service.

February 26, 2024
Unprompted review

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