Shabnam has been absolutely amazing. I was extremely nervous attending my first appointment but she instantly put me at ease and has been so caring and helpful through the whole journey. The help she... See more
Location
Switch locationBoots, 2 Fosse Park, LE19 1HJ Leicester, England, GB
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See what reviewers are saying
Well to be fair I did go for test with NHS I was referd to have help with NHS, but I Wonted more than that so I went to hear 4u they were very good, but a few year back I had a test with boots and tho... See more
I had an ear impression appointment and was serviced by the lovely Shabnam Khan. Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths... See more
Warm, friendly welcome from Fatima that made me feel completely at ease and comfortable. She took the time to listen to my concerns and was able to provide me with a solution that was utterly life cha... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 2 Fosse Park, LE19 1HJ, Leicester, England, United Kingdom
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Shabnam Khan - Leicester Fosse Park Hearingcare
I had an ear impression appointment and was serviced by the lovely Shabnam Khan.
Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths to explain the whole process and make me feel at ease.
Shabnam took her time during the procedure and ensured I was comfortable the whole time.
I will be strongly recommend the Fosse Park store to friends and family due to the level of service of I receive from Shabnam today. Thank you for all your help today Shabnam.
Nikita the audiologist was excellent
Nikita the audiologist was excellent, she tested my hearing and explained everything in detail and I’m very happy with my hearing aids.
Great service and understood my…
Great service and understood my concerns and worries about the hearing loss. There wasn’t a hard sell to buy any products
Highly delighted
Gave me all the information needed, in terms I understood. Nkita shown me how to pair up my phone to phonak & also use & clean my hearing aids.
Nikita at Boots Hearingcare in…
Nikita at Boots Hearingcare in Leicester has been amazing with my mother. So patient, knowledgeable and made her feel very comfortable with the whole process.
I would highly recommend her to anyone.
Fantastic experience
The hole appointment was well done put my father at ease. Very thorough and very well explained.
Great service compared to a local…
Great service compared to a local independent the young lady was extremely patient with my dad . It took three visits to select the correct hearing aid , now we are just waiting for it to arrive and be fitted .
My experience
I was very pleased with the way the audiologist made me feel relaxed and comfortable during the consultation. I had everything explained to me and left feeling assured.
Excellent audiologist (Shabnam)
Excellent audiologist (Shabnam). She explained everything clearly and thoroughly and there was no pressure at all.
May use AI-assist with repliesRead more
Always cancelling follow up appointments
Although they are great when buying hearing aids, getting appointments for the aftercare is difficult. I was due to take my 92 year old disabled father for wax removal and aftercare appointments today but again they have been cancelled. Same thing in October. The logistics of getting days off then getting him to appointments is always difficult and so frustrating when they cancel last minute. We're so fed up that we are going to have to go elsewhere for new aids for him at an expense he can't afford but at least they will be able to go to him instead. Currently only 1 of his hearing aids is working and I can't get an appointment for another week just to see what's wrong. I see the reviews on here are about a good buying experience but be aware that once you've paid out for expensive hearing aids all that attention goes....

Reply from Boots Hearingcare - Leicester, Fosse Park
An excellent service
An excellent service, very professional but also on a personal level.
Pardon?
Although I was a bit reticent about getting hearing aids, I felt reassured and was treated both professionally and with empathy by the person who dealt with my referral.
I ended up with a pair of hearing aids which most definitely seem to accommodate my needs.
Nikita Shapna Catlin.
Nikita, Shapna and Catlin were very helpful to my wife and I when we attended Boots Hearing center at Fosse Park Leicester. the amount of care and help given to my wife when having new aids was very good, especially the guidance given how to gain the most benefit from them. Thank you for this service.
Very good explanation of the use and…
Very good explanation of the use and what to expect with the new hearing aids . Very friendly and reassuring experience
Hearing aids
I found the experience very profesional with each stage explained in full.
Made to feel like a good…
Made to feel like a good friend.extremely helpful.very knowledgeable person Fatima was lovely.
Great service and very professional.
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