Shabnam has been absolutely amazing. I was extremely nervous attending my first appointment but she instantly put me at ease and has been so caring and helpful through the whole journey. The help she... See more
Location
Switch locationBoots, 2 Fosse Park, LE19 1HJ Leicester, England, GB
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See what reviewers are saying
Well to be fair I did go for test with NHS I was referd to have help with NHS, but I Wonted more than that so I went to hear 4u they were very good, but a few year back I had a test with boots and tho... See more
I had an ear impression appointment and was serviced by the lovely Shabnam Khan. Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths... See more
Warm, friendly welcome from Fatima that made me feel completely at ease and comfortable. She took the time to listen to my concerns and was able to provide me with a solution that was utterly life cha... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 2 Fosse Park, LE19 1HJ, Leicester, England, United Kingdom
4.8
Excellent
113 reviews
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Lovely consultant who took time to…
Lovely consultant who took time to explain everything. I didn’t feel under pressure at all and all my questions were answered. A very good experience for a difficult topic
January 3, 2024
A very friendly professional service
A very friendly professional service. Everything explained and demonstrated clearly, no jargon! All my questions were answered, even if they seemed the simple question.
I feel very confident that on going appointments will be just as professional and friendly.
December 8, 2023
1st class caring interview service
December 15, 2023
Attentive staff and a good explanation…
Attentive staff and a good explanation of the products on offer
November 29, 2023
Professional and Friendly service
I have bought a new pair of hearing aids from Boots Fosse Park, the audiologist was Nikita who I though was very impressive, she was very experienced and explained everything over three consultations, which was a good pace for me as I am 78. I would certainly recommend Boots and Nikita.
October 20, 2023
Unprompted review
Ok for a free test very quick
Ok for a free test very quick, not as comprehensive as the one eventually had on the NHS, mainly just geared up to selling hearing aids.
October 12, 2023
Unprompted review
Fatima was helpful and friendly.
September 19, 2023
The young lady was extremely kind and…
The young lady was extremely kind and helpful and I will look forward to having my hearing aids in due course.
September 14, 2023
Very positive experience all round!
Friendly and knowledgeable staff, who answered all questions clearly. It was very easy to arrange appointments. Great service all around!
September 6, 2023
Informative service
Informative service - very thorough test and easy to understand what was necessary
August 24, 2023
The day I heard the clock tic.
Simple explanation of hearing difficulties and problems and advice about products to possibly help with no hard sell
August 17, 2023
A very good experience
Your staff member was excellent in everything that she did. She explained everything very well and was very easy to get on with.
August 15, 2023
Great service and very helpful
Great service and very helpful. What more is there to say?!
August 1, 2023
Clinician was very helpful
Clinician was very helpful, informative and patient, Highly recommended.
June 26, 2023
Outstanding experience
The audiologist was outstanding and really patient and helpful. My husband is really looking forward to having his hearing aids fitted shortly.
June 9, 2023
Boots Hearing test / hearing aids
BOOTS HEARING TEST / HEARING AIDS
All the information you could want about hearing, and a wide choice of hearing aids with a demonstration that was a revelation.
April 25, 2023
I was seen by an excellent practitioner…
I was seen by an excellent practitioner who explained everything to me and made my husband and I feel at ease.
April 6, 2023
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Very disappointed customer
I purchased my hearing aids from Boots and although the cost was quite high I was satisfied with the way I was treated. However, one of the aids would not hold the charge and twice it has been sent back for repair and on neither occasion have I been told what the problem was. It is still not working and nobody at Boots seems able to satisfactorily deal with this matter. They just keep wanting to send it back for a repair which is clearly not working and meanwhile i am without a hearing aid.For what I paid I am extremely angry at the lack of customer support.
March 20, 2023
Unprompted review
Reply from Boots Hearingcare - Leicester, Fosse Park
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Fine experience
March 15, 2023
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