Shabnam has been absolutely amazing. I was extremely nervous attending my first appointment but she instantly put me at ease and has been so caring and helpful through the whole journey. The help she... See more
Location
Switch locationBoots, 2 Fosse Park, LE19 1HJ Leicester, England, GB
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See what reviewers are saying
Well to be fair I did go for test with NHS I was referd to have help with NHS, but I Wonted more than that so I went to hear 4u they were very good, but a few year back I had a test with boots and tho... See more
I had an ear impression appointment and was serviced by the lovely Shabnam Khan. Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths... See more
The lady who I met and tested my hearing was what made the experience enjoyable. She es most helpful, kind and efficient
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 2 Fosse Park, LE19 1HJ, Leicester, England, United Kingdom
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Friendly
Friendly, thorough, professional excellent service. Felt cared for. Aftercare continual.
The lady who I met and tested my…
The lady who I met and tested my hearing was what made the experience enjoyable. She es most helpful, kind and efficient
Very thorough hearing test
Very thorough hearing test. Audiologist very helpful and took a lot of time to ensure I was happy with the hearing aids I selected on her recommendation.
Nikita was very knowledgeable about all…
Nikita was very knowledgeable about all the hearing products and had a great repertoire with the customer
I saw faatima and she was amazing took…
I saw faatima and she was amazing took her time I didn’t feel rushed really knowledgeable friendly professionally and just a great ambassador for your company . Absolutely lovely xx
Fatima was very professional and…
Fatima was very professional and informative about my hearing. Although I am not going ahead with hearing aids immediately I am fully aware of what to look out for and will have a review in 1 to 2 years.
Faatima Varachhiya was very helpful in…
Faatima Varachhiya was very helpful in my mums hearing appointment. She explained everything very well and was lovely.
Professional and friendly service.
As always, a really professional and informative visit at Fosse Park, Leicester. It’s really nice to have continuous care, and Faatima is so friendly and knowledgeable, always providing lots of relevant advice and information.
Sevice first class
Sevice first class. Clear explanations to all hearing tests etc. Not rushed and very polite and helpful audiologist.
Nkita (at Fosse Park) was very…
Nkita (at Fosse Park) was very reassuring and all of my questions were answered so left feeling very comfortable and confident.
Looking forward to a great hearing future
It was so professional conducted,she was so informative
All staff were friendly
All staff were friendly. Process was made easy considering my husband was in a wheelchair and the room not very big.
Excellent hearing care consultation…
Excellent hearing care consultation with Fatima. Very caring. Knowledgeable and helpful. Never rushed. Very thorough Thank you
May use AI-assist with repliesRead more
Very very disappointed i was told that…
Very very disappointed i was told that the hearing aids that I purchased where top of the range,only to find some time later(sorry we don't support this brand anymore)we can offer you these at another £3000+. No thanks

Reply from Boots Hearingcare - Leicester, Fosse Park
Showed a professional job taken to explain what tests were…
Time taken to explain what tests were to be carried out, and what the results
Excellent service would highly…
Excellent service would highly recommend from start to finish very professional but caring.
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