The audiologist was clear and reassuring whilst carrying out the hearing tests. I was given plenty of time to ask questions to deal with my concerns. These were responded to fully. He explained t... See more
Location
Switch locationBoots, 196-199 High Street, LN5 7AL Lincoln, England, GB
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I was apprehensive about having a hearing aid but immediately put at ease by friendly expert who explained the process very clearly and I didnt feel rushed. It was good to hear that things are taken s... See more
Very experienced and professional audiologist (Tom) Explained everything and ensured you understood. Boots may not be cheapisf hearing care company but their aftercare is exceptional. Really pleased... See more
Very helpful and thorough examination with detailed information given. The audilogist was excellent at his work and I was made to feel at home. The follow up has been helpfull and satisfying. Well do... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 196-199 High Street, LN5 7AL, Lincoln, England, United Kingdom
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Very helpful and thorough examination…
Very helpful and thorough examination with detailed information given. The audilogist was excellent at his work and I was made to feel at home. The follow up has been helpfull and satisfying. Well done.
Excellent attentive service
Excellent attentive service. All options clearly explained. Easy booking process with appointments at sensible times including Saturdays.
The staff know what they are doing and…
The staff know what they are doing and seem to care about you
Great staff attitude - knowledgeable and helpful
The staff here have a great attitude; knowledgeable, friendly, and helpful. Laura treated my nonagenarian grandmother today and was hugely kind as well as expert. Disabled (with mobility issues) well catered for. A stand-out operation
Tom ,audiologistHigh Street Lincoln
Tom , the audiologist I saw at High Street Lincoln was very personable. He answered all my queries with great expertise. I had complete confidence in his recommendations for me.
My experience with dealing with a…
My experience with dealing with a health check of my hearing was excellent, from the first hearing test to coming home with my hearing aids. At all times I was treated with advice, information, respect and no pressure. It was all left to me how and when we would proceed.
Very thorough consultation and…
Very thorough consultation and explanation of my hearing and the variety of solutions available. Very good service
Well worth a visit
I was seem promptly and on time, I had a thorough examination and an in depth hearing test, which was followed by a detailed debrief.
A good explanation of the options open to me explained and a demonstration of the aids available.
Timely
Timely, efficient, good explanations. Mr Baxter was friendly with a good sense of humour.
Hearing appointment
Thomas was fantastic, explaining thoroughly and simply what was wrong with my hearing and how each hearing aid type would help. This enabled me to make hopefully the correct decision of which model to buy.
An excellent audiologist
An excellent audiologist. Explained everything clearly and took great care. Prices very competitive.
I was made to feel comfortable
I was made to feel comfortable, safe and in good hands.
The test was well explained, efficiently performed.
Totally put at ease.
Totally put at ease, every step explained in full, very friendly, experienced hearingcare team.
Now have hearing aids on order that actually help me to hear. Many thanks will recommend to friends.
It was a friendly service.
Expert & friendly advice re options.
Speaking to Tom at Lincoln Branch
Speaking to Tom at Lincoln Branch, put faith in having hearing aids , he was thorough , not pushy , just explained everything too me , thank you Tom
Everything was explained to me so I…
Everything was explained to me so I easily understood what was required.
Had the best customer service from Tom
Had the best customer service from Tom, such a professional, kind and understanding from start of appointment with hearing assessment to selecting best option of hearing aids. Feel that he knew what I needed and am now back in the land of the hearing, thank you Boots hearing care.
Some delay in coming back to me…
Some delay in coming back to me otherwise very satisfied.
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