The audiologist was clear and reassuring whilst carrying out the hearing tests. I was given plenty of time to ask questions to deal with my concerns. These were responded to fully. He explained t... See more
Location
Switch locationBoots, 196-199 High Street, LN5 7AL Lincoln, England, GB
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See what reviewers are saying
I was apprehensive about having a hearing aid but immediately put at ease by friendly expert who explained the process very clearly and I didnt feel rushed. It was good to hear that things are taken s... See more
Very experienced and professional audiologist (Tom) Explained everything and ensured you understood. Boots may not be cheapisf hearing care company but their aftercare is exceptional. Really pleased... See more
Very helpful and thorough examination with detailed information given. The audilogist was excellent at his work and I was made to feel at home. The follow up has been helpfull and satisfying. Well do... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 196-199 High Street, LN5 7AL, Lincoln, England, United Kingdom
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Friendly efficient service.
Professional.and pleasant
Very good experience with Tom
Very good experience with Tom. He is very efficient and explains everything thoroughly. So far the aftercare has been excellent too.
I bought in an elderly
I bought in an elderly, disabled lady in a wheelchair. The man she saw was obviously very experienced. He put her constantly at ease and with endless patience went over everything as many times as needed, answering many questions along the way.
The consultant I saw was very kind
The consultant I saw was very kind, patient and understanding.
Couldn't rate highly enough
I went for a hearing test
I went for a hearing test. the initial assessment was well explained and the results clearly described. I then went for the full assessment and decided to go with Boots for the hearing aid. The audiologist was nothing short of excellent he described hearing and what was going to happen in detail clearly and and in detail. My wife was with me and said that she had got her hearing aids from another source and now wished she had come to Boots
Fitting of hearing aid completed by…
Fitting of hearing aid completed by audiologist Tom Baxter in a professional, friendly, and informative manner. He is without doubt an asset to your organisation.
Great professional serrvice
The audiologist was clear and reassuring whilst carrying out the hearing tests. I was given plenty of time to ask questions to deal with my concerns. These were responded to fully. He explained the benefits of using hearing aids backed by reference to recent research evidence which as a retired health care professional I found convincing. I did not feel any pressure in terms of my choice of hearing aid.
The audiologist explained everything…
The audiologist explained everything really well and didn’t recommend more than I needed. He is very friendly and professional. I would definitely recommend the audiology department in Boots at Lincoln.
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