Boots Hearingcare - Merry Hill (World Of Hearing) Reviews 

89
TrustScore 4.5 out of 5

4.7

Merry Hill Shopping Centre, Brierley Hill, DY5 1QX Brierley Hill, England, GB


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Rated 4 out of 5 stars

My experience was very informativet at Merry Hill hear care. Shabnam is very caring and helpful she is very good Audiologist. I would highly recommend Boots at Merry Hill.

Rated 5 out of 5 stars

Great service. I started trying hearing aids in January and struggled. Shab was very patient, helpful and understanding. The 3rd pair I tried were the best. Feel reassured that any problems will be so... See more

Rated 5 out of 5 stars

I walked into Boots Hearing care in Merry Hill Dudley as I was having trouble pairing my hearing aid to the app. I didn’t have an appointment but Diane working on the front desk was so helpful and sol... See more

Rated 5 out of 5 stars

I have visited the boots hearing centre three times in the last two months. The hearing specialist Katie is very knowledgeable about the hearing aids she has answered all my questions relating to my h... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Merry Hill Shopping Centre, Brierley Hill, DY5 1QX, Brierley Hill, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.7

All reviews

(89)

2,302 reviews in the last 12 months

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Rated 4 out of 5 stars

My experience was very informative.

My experience was very informativet at Merry Hill hear care. Shabnam is very caring and helpful she is very good Audiologist. I would highly recommend Boots at Merry Hill.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

The audiologist

The audiologist, Shabnam, was extremely knowledgeable and patient and I trusted her advice completely.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Shabnam was so welcoming and…

Shabnam was so welcoming and supportive, felt at ease immediately. She was very thorough and informative throughout the hearing health check. Would highly recommend to anyone needing this service.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I started trying hearing aids in January and struggled. Shab was very patient, helpful and understanding. The 3rd pair I tried were the best. Feel reassured that any problems will be sorted

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

I walked into Boots Hearing care in…

I walked into Boots Hearing care in Merry Hill Dudley as I was having trouble pairing my hearing aid to the app. I didn’t have an appointment but Diane working on the front desk was so helpful and sold my problem thank you Diane.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have visited the boots hearing centre…

I have visited the boots hearing centre three times in the last two months. The hearing specialist Katie is very knowledgeable about the hearing aids she has answered all my questions relating to my hearing aids .she easy to approach and speak with and is friendly and helpful.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Boots Hearing Care Merry Hill

Katie G. was extremely thorough and very professional in both her manner and her expertise. She provided a large amount of information and was able to answer all of the questions confidently and with considerable knowledge of her profession as an Audiologist.

June 30, 2026

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