Boots Hearingcare - Merry Hill (World Of Hearing) Reviews 

89
TrustScore 4.5 out of 5

4.7

Merry Hill Shopping Centre, Brierley Hill, DY5 1QX Brierley Hill, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My experience was very informativet at Merry Hill hear care. Shabnam is very caring and helpful she is very good Audiologist. I would highly recommend Boots at Merry Hill.

Rated 5 out of 5 stars

Great service. I started trying hearing aids in January and struggled. Shab was very patient, helpful and understanding. The 3rd pair I tried were the best. Feel reassured that any problems will be so... See more

Rated 5 out of 5 stars

I walked into Boots Hearing care in Merry Hill Dudley as I was having trouble pairing my hearing aid to the app. I didn’t have an appointment but Diane working on the front desk was so helpful and sol... See more

Rated 5 out of 5 stars

I have visited the boots hearing centre three times in the last two months. The hearing specialist Katie is very knowledgeable about the hearing aids she has answered all my questions relating to my h... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Merry Hill Shopping Centre, Brierley Hill, DY5 1QX, Brierley Hill, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(89)

2,425 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent service from all staff ,warm greetings each visit,and an extremely patient and knowledgeable audiologist .
Would not hesitate to recommend .

January 23, 2025
Rated 5 out of 5 stars

Better than specsavers...

My 1st pair of earingaids were not suitable for my requirements! But having spent time with Marie,
Who has been totally professional throughout. We have now sorted new one's that will hopefully be better and "do the job". She has a good knowledge and is approachable and understands my needs.

January 11, 2025
Rated 5 out of 5 stars

The experience of being fitted with hearing aids.

Marie,my audiologist,on the 17th.Jan. was very thorough in testing my hearing and explained the extent of my hearing loss very carefully.As a result I have had a hearing aid fitted today by Haidar who took great care in fitting the hearing aid to both ears and in tuning them precisely to my condition.
I am very satisfied so far and now have to adjust to wearing the hearing aids.

January 17, 2025
Rated 5 out of 5 stars

Marie is my ‘hearing’ star

Marie is my ‘hearing’ star! During my first consultation with her she helped me through my tears when first diagnosed with genetic hearing loss to helping me chose the right aids to help me overcome the deafness I had been living with for years. Over the last few weeks I have become confident in using my aids and today at my follow up appointment she answered all my questions and put me at ease x Thank you Marie for being there when I needed you the most!!

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve just had a pair of phonak Audièo…

I’ve just had a pair of phonak Audièo sphere infinio and all I can say is that I am amazed at what these can do in noisey environments. They literally cut everything out of the background apart from the people who you’re speaking to. Big Thanks to H from Boots for fitting them for me so so happy 😀

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars to my audiologist

5 stars to my audiologist, Jayna. As well as doing my hearing test, she also cleaned my ears. All through she was careful to explain everything and make sure I was relaxed. She took time to talk through the results of the hearing test and try out some hearing aids to help me choose the best option for me. A very positive and uplifting experience. 🙂

September 18, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look