My experience was very informativet at Merry Hill hear care. Shabnam is very caring and helpful she is very good Audiologist. I would highly recommend Boots at Merry Hill.
Location
Switch locationMerry Hill Shopping Centre, Brierley Hill, DY5 1QX Brierley Hill, England, GB
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See what reviewers are saying
Great service. I started trying hearing aids in January and struggled. Shab was very patient, helpful and understanding. The 3rd pair I tried were the best. Feel reassured that any problems will be so... See more
I walked into Boots Hearing care in Merry Hill Dudley as I was having trouble pairing my hearing aid to the app. I didn’t have an appointment but Diane working on the front desk was so helpful and sol... See more
I have visited the boots hearing centre three times in the last two months. The hearing specialist Katie is very knowledgeable about the hearing aids she has answered all my questions relating to my h... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Merry Hill Shopping Centre, Brierley Hill, DY5 1QX, Brierley Hill, England, United Kingdom
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Excellent
Excellent service from all staff ,warm greetings each visit,and an extremely patient and knowledgeable audiologist .
Would not hesitate to recommend .
Better than specsavers...
My 1st pair of earingaids were not suitable for my requirements! But having spent time with Marie,
Who has been totally professional throughout. We have now sorted new one's that will hopefully be better and "do the job". She has a good knowledge and is approachable and understands my needs.
The experience of being fitted with hearing aids.
Marie,my audiologist,on the 17th.Jan. was very thorough in testing my hearing and explained the extent of my hearing loss very carefully.As a result I have had a hearing aid fitted today by Haidar who took great care in fitting the hearing aid to both ears and in tuning them precisely to my condition.
I am very satisfied so far and now have to adjust to wearing the hearing aids.
Very good service every thing was…
Very good service every thing was explained to me and in a way so I understood and make sure that I had the right hearing aids
The audiologist that done our hearing…
The audiologist that done our hearing test was so professional. She was so patient with my dad who is hard of hearing. She honestly made the whole experience so much more comfortable
Excellent service
My wife and I was really pleased with the service my wife received from the audiologists at Boots MerryHill
Good experience
Appointment on time with no delay. Very helpful and professional audiologist who offered good advice.
Kind and caring. Very knowledgeable
I cannot thank the staff enough. They were kind and caring. The hearing test was thorough and the staff were very knowledgeable. I can't wait to have my hearing aid fitted.
Marie is my ‘hearing’ star
Marie is my ‘hearing’ star! During my first consultation with her she helped me through my tears when first diagnosed with genetic hearing loss to helping me chose the right aids to help me overcome the deafness I had been living with for years. Over the last few weeks I have become confident in using my aids and today at my follow up appointment she answered all my questions and put me at ease x Thank you Marie for being there when I needed you the most!!
I’ve just had a pair of phonak Audièo…
I’ve just had a pair of phonak Audièo sphere infinio and all I can say is that I am amazed at what these can do in noisey environments. They literally cut everything out of the background apart from the people who you’re speaking to. Big Thanks to H from Boots for fitting them for me so so happy 😀
Cannot praise them highly enough.
Cannot praise them highly enough.
Lovely people who are friendly yet very professional.
Everything was explained to me very clearly.
Would highly recommend
5 stars to my audiologist
5 stars to my audiologist, Jayna. As well as doing my hearing test, she also cleaned my ears. All through she was careful to explain everything and make sure I was relaxed. She took time to talk through the results of the hearing test and try out some hearing aids to help me choose the best option for me. A very positive and uplifting experience. 🙂
Excellent service
Such friendly and knowledgeable people…
Such friendly and knowledgeable people to deal with. Answered all my questions straight away. Would definitely recommend to my friends.
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