The lovely lady who did my hearing test was exceptional and clearly has a passion for her work. I have suffered from constant tinnitus for almost 18 months, most of which has been removed due to my... See more
Location
Switch location60-62 High Street, ST5 1QL Newcastle under Lyme, England, GB
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See what reviewers are saying
From the beginning when my husband was introduced to jayna the Audiologist, she immediately put him at ease and explained the process and products available in detail, identifying the best product for... See more
Very nice lady did the checks on my hearingamd showed the results she was very informative not pushy or trying to force me into buying anything.Just made my own mind up and she told me what I needed.T... See more
Excellent service throughout from a totally professional audiologist, every step thoroughly explained.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
60-62 High Street, ST5 1QL, Newcastle under Lyme, England, United Kingdom
4.7
Excellent
29 reviews
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Excellent service from Charlotte
Excellent service from Charlotte. Very thorough and professional. Explained exceptionally and reassured me.
June 18, 2026
Life changing
The lovely lady who did my hearing test was exceptional and clearly has a passion for her work.
I have suffered from constant tinnitus for almost 18 months, most of which has been removed due to my now having hearing aids.
This has been a life changing experience for me.
May 31, 2026
Fantastic service
Nafisha and Alex were extremely professional, knowledgeable and friendly and I would highly recommend Boots in Newcastle under Lyme if you are thinking of getting hearing aids.
May 23, 2026
Unprompted review
Great service
Very pleased, very thorough hearing test, Audiologist explained exactly what was required,
Many thanks.
April 25, 2025
Brilliant care an attention to detail
Brilliant care an attention to detail
Alex the audiologist was lovely and went out of her way to advise etc.
April 4, 2025
Excellent advice and explanations
March 8, 2025
From the beginning when my husband was…
From the beginning when my husband was introduced to jayna the Audiologist, she immediately put him at ease and explained the process and products available in detail, identifying the best product for him. Once they were made one was uncomfortable and had to be remodelled; nothing was too much trouble, Jayna was very kind, attentive and patient even when it required a further amendment. Follow up Care is second to none and we feel very grateful for all the help she has given us. Thank you so much.
February 3, 2025
Unprompted review
I felt the lady who assessed me was…
I felt the lady who assessed me was reassuringly experienced in her area of expertise which really made me feel comfortable and confident that I was getting expert information and I felt the whole experience was attentive and personable and the overall result has been brilliant. Not once did I feel I was under any pressure to make a purchase - Thank you!
February 4, 2025
The audiologist
I went to Newcastle under Lyme branch. The audiologist, Aleksandra Piskulak was very kind and professional. She guided me through the process and explained everything in a clear and easy to understand way. She was very thorough with all the tests and took her time to make sure I was comfortable with the process. I was very impressed with her.
January 15, 2025
Unprompted review
Thank you Alexsandra.
I got n touch with boots hearing care through the Internet to make a appointment they phoned me shortly afterwards to book the appointment very nice Lady on the phone was very helpful we agreed on a day and time to suit us both.when I arived at my appointment I was greeted by my audiologyist nice young lady name Alexsandra she was very professional, very thougher,polite, and in no rush to push us out after going past our appointment time. We had a very long discussion about which hearing aids would be best for me as these would be my first they where very expensive but extremely good so hopefully I will get on with them.
January 9, 2025
Excellent
Excellent, not really anymore to say other than thank you for a great experience
January 8, 2025
Unprompted review
Very good customer service
Very good customer service, Jayna explained everything very well during the in depth hearing tests, explained all options available depending on budget, very satisfied
December 3, 2024
Unprompted review
Audiologist was exceptional
Audiologist was exceptional. Kind, caring and listened well and explained everything simply and effectively.
September 26, 2024
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