Boots Hearingcare - Newcastle-under-Lyme Reviews 

29
TrustScore 4.5 out of 5

4.7

60-62 High Street, ST5 1QL Newcastle under Lyme, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The lovely lady who did my hearing test was exceptional and clearly has a passion for her work. I have suffered from constant tinnitus for almost 18 months, most of which has been removed due to my... See more

Rated 5 out of 5 stars

From the beginning when my husband was introduced to jayna the Audiologist, she immediately put him at ease and explained the process and products available in detail, identifying the best product for... See more

Rated 5 out of 5 stars

Very nice lady did the checks on my hearingamd showed the results she was very informative not pushy or trying to force me into buying anything.Just made my own mind up and she told me what I needed.T... See more

Rated 4 out of 5 stars

Excellent service throughout from a totally professional audiologist, every step thoroughly explained.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 60-62 High Street, ST5 1QL, Newcastle under Lyme, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(29)

2,100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Earring aides

Salma was. Wonderful and very pleasant
I had to have the full earing tests which she explained very clearly and precisely.Also taking time to listen to my concerns as it isn't pleasant to be informed that two earing aids were needed as my hearing was deficient in both ears which for me was unexpected.
She then asked if my husband would like to join us when
She advised me on all the choices of earing aids and their features and price range.
I chose Phonak Lumity
external fitting as I dislike anything inserted into my ear.
I only have to wait a week to collect them.Finance is also offered interest free which I have taken advantage of with a deposit of 10%.. and of course the Boots bonus points too.
A letter to my doctor concerning tinnitus had already been sent by Salma for ENT for futher tests. Everything possible was thought about and discussed Boots staff and services are wonderful.

May 15, 2024
Rated 5 out of 5 stars

First class service very nice lady did the checks on my…

Very nice lady did the checks on my hearingamd showed the results she was very informative not pushy or trying to force me into buying anything.Just made my own mind up and she told me what I needed.Took my moulds and in 2 weeks will have my new hearing aids fitted can't wait Very pleased with the service I received

March 30, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look