The lovely lady who did my hearing test was exceptional and clearly has a passion for her work. I have suffered from constant tinnitus for almost 18 months, most of which has been removed due to my... See more
Location
Switch location60-62 High Street, ST5 1QL Newcastle under Lyme, England, GB
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See what reviewers are saying
From the beginning when my husband was introduced to jayna the Audiologist, she immediately put him at ease and explained the process and products available in detail, identifying the best product for... See more
Very nice lady did the checks on my hearingamd showed the results she was very informative not pushy or trying to force me into buying anything.Just made my own mind up and she told me what I needed.T... See more
Excellent service throughout from a totally professional audiologist, every step thoroughly explained.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
60-62 High Street, ST5 1QL, Newcastle under Lyme, England, United Kingdom
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Earring aides
Salma was. Wonderful and very pleasant
I had to have the full earing tests which she explained very clearly and precisely.Also taking time to listen to my concerns as it isn't pleasant to be informed that two earing aids were needed as my hearing was deficient in both ears which for me was unexpected.
She then asked if my husband would like to join us when
She advised me on all the choices of earing aids and their features and price range.
I chose Phonak Lumity
external fitting as I dislike anything inserted into my ear.
I only have to wait a week to collect them.Finance is also offered interest free which I have taken advantage of with a deposit of 10%.. and of course the Boots bonus points too.
A letter to my doctor concerning tinnitus had already been sent by Salma for ENT for futher tests. Everything possible was thought about and discussed Boots staff and services are wonderful.
Alex did a fantastic job very caring…
Alex did a fantastic job very caring and very patient I would recommend booking in with Alex if your looking for hearing aids
Good experience
Thorough testing, very friendly attitude and detailed knowledge and advice.
Excellent experience
Excellent service throughout from a totally professional audiologist, every step thoroughly explained.
Excellent service and easy to…
Excellent service and easy to understand, very caring person
First class service very nice lady did the checks on my…
Very nice lady did the checks on my hearingamd showed the results she was very informative not pushy or trying to force me into buying anything.Just made my own mind up and she told me what I needed.Took my moulds and in 2 weeks will have my new hearing aids fitted can't wait Very pleased with the service I received
Very professional nice person
The opthamologist was clear,
The opthamologist was clear, competent, reassuring and explained the procedure in a clear and concise manner
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