Michael the audiologist was really helpful, he fully explained all options opened me. I was given a good hearing test ,as I am in a wheelchair Michael was able to do the test outside the booth. I al... See more
Location
Switch locationBoots, Hotspur Way, NE1 7XE Newcastle upon Tyne, England, GB
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See what reviewers are saying
i found the audiologist extremely knowledgeable and very thorough.he was able to answer any questions I had. Discussed every aspect of the process, at the end of 75 min appointment i knew i was going... See more
Having a hearing assessment at Boots was a good experience. The audiologist I saw explain my level of hearing loss very clearly and confirmed the issues I was having in hearing clearly. My husband h... See more
Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer. (... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Hotspur Way, NE1 7XE, Newcastle upon Tyne, England, United Kingdom
4.8
Excellent
70 reviews
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Very professional service
On time. Very professional and thorough. Good advice. Very friendly and helpful.
February 12, 2025
Great Service
Fantastic consultation. Given full information and advice and went away feeling good about my hearing options.
January 7, 2025
The audiologist and lady who did the…
The audiologist and lady who did the fitting of the hearing aids were efficient and friendly.
November 30, 2024
Very caring and professional service…
Very caring and professional service from Dan in Newcastle
November 13, 2024
My whole experience with Michael Ridley…
My whole experience with Michael Ridley at Boots in Newcastle upon Tyne was five star.
November 2, 2024
Dan was really helpful and explained…
Dan was really helpful and explained everything thoroughly. There was no pressure.
November 8, 2024
Polite service
Polite service. Professional care. No pressure selling but clear facts.
October 23, 2024
Have seen 3 different people before…
Have seen 3 different people before being fitted with a hearing aid. Each one was extremely helpful and I have now been fitted with a hearing aid which I am sure will enhance my life
October 10, 2024
Professional people at boots hearing
Tester was very thorough and explained everything clearly and gave helpful advice
October 3, 2024
Everything was explained from start to…
Everything was explained from start to finish. We were informed of every test being done, and we were given time to choose what we wanted.
September 26, 2024
The service I received in store was great, but aftercare very dissapointing
The service I received in store was great, very informative and I had my hearing aid within a few weeks. However, I have only had it a few months and the catch has broke that holds the battery, not what I expected after spending so much money on the more expensiver version! An appointment is needed to discuss fixing this and as I don't work in Newcastle, unless I take a day off work, I can't get an appointment for nearly 3 weeks. I assume I'll then have to wait for it to be fixed. I was given the impression it would be simple if something went wrong, how wrong that impression was! My annual check up has also been cancelled and trying to rebook on the app is not working either. Such a pity as first impressions were great, but now my husband is having to cope with and TV and all the other annoying things associated with hearing loss. Once I've paid it off I'll be looking elsewhere.
September 24, 2024
Unprompted review
The staff were most helpful
The staff were most helpful, and I didn’t feel hurried.
They answered all my questions calmly.
September 19, 2024
Excellent service
Excellent service and the time spent with me to explain what was happening and why I needed help was brilliant. Julie at Boots Newcastle was brilliant.
September 10, 2024
Eldon square Hear Aid service
My wife May needed hers ears unblocked and I Edward needed hearing aids fitted, Excellent service by Molley and Dan, they are a credit to boots ,they explained step by step what I needed to do with my hearing aids, thank you to you both ,
September 14, 2024
Unprompted review
Friendly staff took the time to explain…
Friendly staff took the time to explain everything
July 26, 2024
My hearing aids
My hearing aids, means that I can at last talk to people in a crowd. They are fantastic, so too is the level of service and ongoing support.
June 12, 2024
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