Michael the audiologist was really helpful, he fully explained all options opened me. I was given a good hearing test ,as I am in a wheelchair Michael was able to do the test outside the booth. I al... See more
Location
Switch locationBoots, Hotspur Way, NE1 7XE Newcastle upon Tyne, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i found the audiologist extremely knowledgeable and very thorough.he was able to answer any questions I had. Discussed every aspect of the process, at the end of 75 min appointment i knew i was going... See more
Having a hearing assessment at Boots was a good experience. The audiologist I saw explain my level of hearing loss very clearly and confirmed the issues I was having in hearing clearly. My husband h... See more
Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer. (... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Hotspur Way, NE1 7XE, Newcastle upon Tyne, England, United Kingdom
4.8
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
March 30, 2023
Wellexplained .spent plenty of time to…
Wellexplained .spent plenty of time to take me through the whole process. Very pleasant man
March 25, 2023
I was given an excellent hearing test…
I was given an excellent hearing test and received very good service from Michael in Newcastle.He was courteous, patient and explained everything very well
March 28, 2023
Very informative and knowledgeable
March 8, 2023
Great service
Dan, the hearing consultant was so knowledgeable and helpful. He really listened to my father's hearing requirements and suggested the best hearing aid for his needs. The aftercare has also been excellent.
February 17, 2023
Unprompted review
Great service
Brilliant helpful honest advice from Daniel in Newcastle Boots. He took time and patience to answer all my questions. When I need to replace my aids, Daniel will be my first call. Thank you.
Ron Forster
February 16, 2023
Unprompted review
Dan was informed and helpful
January 25, 2023
Thoroughly recommend
Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer.
(The Boots supplied address for this review is Newcastle under Tyne! I know we can expect rising sea levels from global warming, but this is a little premature!)
December 8, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.