Boots Hearingcare - Newcastle upon Tyne Reviews 

70
TrustScore 5 out of 5

4.8

Boots, Hotspur Way, NE1 7XE Newcastle upon Tyne, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Michael the audiologist was really helpful, he fully explained all options opened me. I was given a good hearing test ,as I am in a wheelchair Michael was able to do the test outside the booth. I al... See more

Rated 5 out of 5 stars

i found the audiologist extremely knowledgeable and very thorough.he was able to answer any questions I had. Discussed every aspect of the process, at the end of 75 min appointment i knew i was going... See more

Rated 5 out of 5 stars

Having a hearing assessment at Boots was a good experience. The audiologist I saw explain my level of hearing loss very clearly and confirmed the issues I was having in hearing clearly. My husband h... See more

Rated 5 out of 5 stars

Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer. (... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, Hotspur Way, NE1 7XE, Newcastle upon Tyne, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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4.8

All reviews

(70)

2,086 reviews in the last 12 months

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Rated 5 out of 5 stars

The amount of time and patience that…

The amount of time and patience that was taken to explain everything from how things work and how it would take time to get used to them and a little of what to expect. Very professional. I was impress and felt comfortable and felt l could and will be able to ask any questions big or small with future appointments.

July 14, 2024
Rated 5 out of 5 stars

Hearing test Confidence

I was welcomed by a friendly member of staff who gave detailed information what the test consisted of which gave me confidence how it would be carried out.
Also the result was explained in detail and how to go forward.

June 1, 2024
Rated 5 out of 5 stars

Hearing aids supplied and fitted within a few weeks of initial enquiry.

Boots audiology department answers the phone! I had the undivided attention of the audiologist for more than an hour for the initial consultation and another hour for fitting hearing aids. Excellent follow up and after care is promised - although it's too soon for me to comment on that, my friend has said it's good. The NHS does supply aids but they are under resourced and I waited months with no sign of an appointment. By those who can afford to pay for private aids doing so, this frees up the NHS for those who desperately need help but can't afford to pay privately.

March 1, 2024
Rated 5 out of 5 stars

Satisfied.…

The attention and service I received from Daniel Taylor was excellent. He certainly is an expert in his field, ~ and I have total confidence in the guidance he gave me on this occasion and will do so in the future. The hearing aid I had was from the NHS but their service and the hearing aids they offer, can't match my experience from Boots.
It may be considered expensive, but worth it ~ Well done!

September 11, 2023

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