I attending BOOTS Hearing Care at Pontprennau Cardiff yesterday morning. I was greeted and a friendly audiologist called Sarah welcomed me. Sarah was completely professional and knowledgeable wh... See more
Location
Switch locationCyncoed Medical Centre, CF23 8SQ Pontprennau, Wales, GB
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On a recent visit for hearing test, Dale (F) the audiologist was polite, professional an friendly throughout. After showing me the results (sad). She demoed a set of hearing aids an sugge... See more
Very helpful staff especially Sarah who i spent time with who helped me through all the tests that was required
Audiologist was brilliant, good range of aids all very clearly explained and no hard sell. Cannot recommend highly enough. First rate service
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Cyncoed Medical Centre, CF23 8SQ, Pontprennau, Wales, United Kingdom
4.4
Excellent
43 reviews
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Professional and trustworthy
February 25, 2023
May use AI-assist with repliesRead more
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Disappointed!
I was disappointed with the poor improvement in my hearing. Then on a follow up visit inexplicably both hearing aids failed to reset and I am waiting for replacements. The lady did try her best but honestly, I am not happy.
January 20, 2023
Reply from Boots Hearingcare - Pontprennau
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
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