Boots Hearingcare - Sheffield, Meadowhall Reviews 

81
TrustScore 4 out of 5

4.2

Boots, 44A High Street, S9 1EN Sheffield, England, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Fantastic service in store at Meadowhall from the hearing tests, the audiologist to hearing aids I chose purchased and able to wear a pair to see if they would be suitable for me. I have bought ma... See more

Company replied

Rated 5 out of 5 stars

I had a really good hearing test with AJ your audiologist he was so helpful,knowledgeable,and so easy to speak to made my experience really easy as I was very nervous about the whole procedure but he... See more

Rated 5 out of 5 stars

Phil was professional and extremely friendly. He put me at ease within seconds. He was knowledgeable but didn’t push and allowed me to choose wisely. I would recommend him and his expertise to anyone.... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 44A High Street, S9 1EN, Sheffield, England, United Kingdom

4.2

Great

TrustScore 4 out of 5

81 reviews

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4.2

All reviews

(81)

2,061 reviews in the last 12 months

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Rated 5 out of 5 stars

Hearing tests

I had an appointment for a hearing test. The woman who I saw first was pleasant, helpful and thorough. She took time to explain things to me and set up a second, longer appointment. The audiologist who did this pleasant, polite and helpful. He explained the test results and helped me with choice of hearing aid. He spent time trying devices and reassured me of their effectiveness. Excellent service.

July 25, 2023
Rated 2 out of 5 stars

I'm no better off for having these…

I'm no better off for having these aids.
I can hear someone enjoying their crisps ,but not someone speaking directly to me.

July 17, 2023
Unprompted review
Boots Hearingcare - Sheffield, Meadowhall logo

Reply from Boots Hearingcare - Sheffield, Meadowhall

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 5 out of 5 stars

I would like too say thank you so much…

I would like too say thank you so much to the ladies that work in boots meadowhall sheffield ( chloe ) at the clinic branch and shameela at the boots store so very helpfull and amazing customer experience! They both really helped me it was really refreshing to have great customer service for once! I hope management can see this and be proud ! 👏

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

My experience at Boots hearing care…

My experience at Boots hearing care Sheffield was excellent. The audiologist, Phil I think his name was was extremely informative an approachable , an explained all about the type of hearing loss I had , so was therefore able to inform me about the aids which would suit me best , without any sales pressure.

April 18, 2023
Rated 5 out of 5 stars

Very respectful

My 91 year old dad was treated with respect, and not in a condescending manner. He was made to feel at ease all the way through, and he was spoken to and as well as me, as so often isn't the case.
Thankyou

February 17, 2023
Rated 5 out of 5 stars

Enjoyable experience

Friendly, approachable, experienced, knowledgable, professional.
We immediate felt at ease as the process was explained and the testing began, excellent audiologist.

January 4, 2023
Rated 2 out of 5 stars

A mixed experience

Fantastic service in store at Meadowhall from the hearing tests, the audiologist to hearing aids I chose purchased and able to wear a pair to see if they would be suitable for me.
I have bought many pairs of spectacles from Boots and always enjoyed excellent after support.
I spoke to customer services over the phone about a single issue,an important one but who have still never been back in touch by phone or email
and dissapointed regarding this.
Really mixed feelings.

December 15, 2022
Boots Hearingcare - Sheffield, Meadowhall logo

Reply from Boots Hearingcare - Sheffield, Meadowhall

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.

We will reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

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