I can’t believe the difference in my hearing and the hearing aids I know they were a lot of money bug it’s my hearing and money well spent! The lady who did the test was truly amazing her name is... See more
Location
Switch location31-39 Chapel Street, PR8 1AH Southport, England, GB
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See what reviewers are saying
From the very beginning I felt welcome and cared for. Debbie took the time to explain everything clearly and displayed a wealth of knowledge about the science of hearing. I was made to feel comfort... See more
I can’t thank Boots hearing care enough for the thorough hearing assessment, diagnostics and finding the best solution for my level of hearing loss. The audiologist was patient and knowledgeable.I’m a... See more
All staff I encountered on my visits were most courteous and helpful. The Audiologist , Debbie , is obviously an expert in her chosen specialism. all my questions were answered with clarity and in a... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
31-39 Chapel Street, PR8 1AH, Southport, England, United Kingdom
4.0
Great
35 reviews
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Helpful full of information patient and…
Helpful full of information patient and pleasant
February 13, 2024
Excellent service from excellent people
February 13, 2024
The service was top quality helpfully…
The service was top quality helpfully in everyway looking forward to the aftersale service very pleased with the person who dealt with us ten out of ten for her service
February 8, 2024
May use AI-assist with repliesRead more
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Urgent repair needed
Urgent repair needed, travelling abroad for business. Called into store 9th December. Audiology “closed”at w’ends. Left my aid having been advised by another hearing company that the repair was simple and Southport Boots Audiologist should be able to repair it but not Boots!! They have sent my aid away so business trip this Sunday abandoned!!! Shame on you Boots. Next aid elsewhere in fact anywhere but Boots!!! Amazing how all of the reviews are referring to the “purchase” of aids. Not the appalling aftercare or repair if needed and of course no-one answers the phone or mans the reception desk. Wake up Boots, pop into any of the many h-aid dispenser companies near the Southport store to see how it’s done!! Heaven help those of us unfortunate enough to need service/repair over Christmas……..just look at the opening hours for Boots Hearing in Southport. AMAZING…….unbelievable!!
December 8, 2023
Unprompted review
Reply from Boots Hearingcare - Southport
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Professional
Professional, knowledgeable and supportive advice and recommendations. I was made to feel at ease and the entire process was made clear.
November 28, 2023
Found it excellent very knowledgeable…
Found it excellent very knowledgeable and friendly staff
September 5, 2023
Very attentive and easy to understand
Very attentive and easy to understand. Everything explained well particularly for my mum who is elderly. Would recommend this service.
August 7, 2023
The audiologist was excellent and…
The audiologist was excellent and explained everything very clearly, no rush and was very friendly.
July 24, 2023
Thorough assessment, diagnostic and solutions.
I can’t thank Boots hearing care enough for the thorough hearing assessment, diagnostics and finding the best solution for my level of hearing loss. The audiologist was patient and knowledgeable.I’m a long time hearing aid wearer and have struggled with NHS aids and so happy to be using the best technology going forward.
July 14, 2023
Tony was fantastic from start to…
Tony was fantastic from start to finish. Explained everything, advised well & I now have hearing aids that are a perfect fit for my lifestyle. Thanks
June 23, 2023
Excellent advice and care in every…
Excellent advice and care in every aspect of the process.
April 10, 2023
The man that did the test has got the…
The man that did the test has got the aids perfectly set up. Very happy customer.
February 25, 2023
Professional and knowledgeable attitude…
Professional and knowledgeable attitude of the staff.
January 24, 2023
Excellent service staff very helpful…
Excellent service staff very helpful and knowledgeable. ordered hearing aids and waiting to get fitted on the 6th January
December 12, 2022
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