Boots Hearingcare - St Albans (World Of Hearing) Reviews 

38
TrustScore 4.5 out of 5

4.6

Boots, 9 St Peter's Street, AL1 3DH St Albans, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I had the short hearing test and the longer hearing test and I decided to buy the hearing aids, as the tests showed that I had some hearing loss in certain areas. It was good to see the results on a... See more

Rated 5 out of 5 stars

The person who I dealt with was just excellent. He convinced me that the hearing aids he was proposing did actually improve my hearing also by clearing my ear was a massive boost in not having to mak... See more

Rated 5 out of 5 stars

I booked in for the complimentary hearing test after receiving the details in the post. I was assessed quickly and then informed there was a need for hearing aids, which was quite a shock since I am o... See more

Rated 5 out of 5 stars

It was so easy to book a free hearing test for an instore checkup. I went on Friday 31st July. Very professional service & was recommended to have appointment with audiologist as hearing was reduc... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 9 St Peter's Street, AL1 3DH, St Albans, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.6

All reviews

(38)

2,251 reviews in the last 12 months

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Rated 4 out of 5 stars

I have bought the hearing aids... but will I keep them?

I had the short hearing test and the longer hearing test and I decided to buy the hearing aids, as the tests showed that I had some hearing loss in certain areas. It was good to see the results on a graph. I am still not sure whether I will keep the hearing aids after 90 days. I accept the results of the tests but I am still evaluating whether the hearing aids improve my hearing sufficiently.

August 15, 2026
Rated 5 out of 5 stars

Hearing test

The person who I dealt with was just excellent. He convinced me that the hearing aids he was proposing did actually improve my hearing also by clearing my ear was a massive boost in not having to make an appointment with my GP

August 19, 2026
Rated 5 out of 5 stars

Boots is best for hearing tests

It was so easy to book a free hearing test for an instore checkup. I went on Friday 31st July. Very professional service & was recommended to have appointment with audiologist as hearing was reduced. I was given information about hearing aids to read through ahead of next appointment.
I saw the audiologist 3 days later on Mon 3rd Aug & on further testing it was recommended I needed hearing aids. I was given a pair of hearing aids to try while I was in the store. He asked me to go for a walk around for 10 minutes to see how I got on with them. On returning to him I said how good they was and how much clearer I could already hear.
They had the hearing aids in stock & i came away with them fitted the same day. I already have my follow up appointment booked.
The service was fabulous & would highly recommend Boots for your hearing tests as the staff are so lovely and they give 100% service.

August 3, 2026
Rated 5 out of 5 stars

Seamless experience and delighted with service

I booked in for the complimentary hearing test after receiving the details in the post. I was assessed quickly and then informed there was a need for hearing aids, which was quite a shock since I am only 55. I had noticed issues in busy places and in the office, but had dismissed there being any real issue. After a full assessment I went ahead with the phonak hearing aids, which are so discreet and easy to wear. Sebin George was excellent and clearly explained everything throughout. I’m very glad I took the steps to be tested and to use Boots, St Albans. Thank you.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Microsuction

I had microsuction carried out today by Hannah who was absolutely lovely, very personable, competent and knowledgeable…. Would highly recommend Hannah if you book for microsuction at Boots in St Albans

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I updated my hearing aid earlier this week at the St Albans branch of Boots. The advice and assistance I received from Mohammed Hashim and Fazeel Talib was totally professional in every way - knowledgeable, patient, clearly articulated, helpful and good humoured.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I took my elderly father to boots…

I took my elderly father to boots hearing care, and they were very helpful and patient. My father is a little intimidated by technology, but the staff were really good at putting his mind at ease. The hearing aids they selected have made a real difference in his quality of life.

May 2, 2025
Unprompted review
Rated 4 out of 5 stars

The service was great but delivery a let down

The service was great. Unfortunately when I placed my order the product was not available as my particular choice is not in stock and would arrive in 7-10 days. As I was leaving the country before the goods arrive I am left without knowing when I will take possession of my purchase.

April 24, 2025
Rated 5 out of 5 stars

It was a pleasure to see Sebin in the…

It was a pleasure to see Sebin in the Saint Albans store again this year for my hearing checkup with my hearing aids. He was so kind, listened to me and suggested adjustments that have already made a difference - and as I want to continue to be sociable and meet friends it’s important for me to hear better!
Thank you. A professional chap who wanted to help and has made a difference to my life.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

It is quite upsetting to be told for…

It is quite upsetting to be told for the first time that you are losing your hearing but the experts at Boots were so kind they made me feel confident that I was in good hands. I left with a hearing aid and I am amazed at the difference! It was tuned and retuned until I was happy with it and in the end I began to feel at ease wearing it. A big thank you to both my advisors.

October 24, 2024
Rated 5 out of 5 stars

Great solution

I was impressed by the thoroughness of the testing and the result. Admittedly I had been told to expect the best. I was offered top of the range and was expecting that. The solution was so good that I was not interested in a cheaper offer. The young man doing the testing was very impressive.

June 22, 2024

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