Went along with my mum for an hearing test and to discuss the possibility of rechargeable hearing aids .From the moment that Fez introduced himself and began explaining what was going to happen during... See more
Location
Switch locationBoots, 9 St Peter's Street, AL1 3DH St Albans, England, GB
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See what reviewers are saying
I had the short hearing test and the longer hearing test and I decided to buy the hearing aids, as the tests showed that I had some hearing loss in certain areas. It was good to see the results on a... See more
The person who I dealt with was just excellent. He convinced me that the hearing aids he was proposing did actually improve my hearing also by clearing my ear was a massive boost in not having to mak... See more
I booked in for the complimentary hearing test after receiving the details in the post. I was assessed quickly and then informed there was a need for hearing aids, which was quite a shock since I am o... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 9 St Peter's Street, AL1 3DH, St Albans, England, United Kingdom
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hearing test
On time and thorough hearing test, professionally carried out by a person who knew his stuff.
Excellent service through the testing…
Excellent service through the testing and personalised fitting.
excellent audiologist
excellent audiologist, very knowledgeable and experienced with profound hearing issues.
Kind, took time to explain and guide.
very good visit and would recommend this branch.
It's really good this day and age to…
It's really good this day and age to find a company that actually takes care and pride in it's service.
Very attentive technicians, who go out of their way to give you the best service with the best products.
I will certainly use them again and recommend them to my friends and family.
Thank you Boots 🙏☺️👍👍
Professional and excellent service
Professional and calm approach to explaining the test arrangements and also interpretation of the results. Demo of the benefits of the hearing aid adjusted to my personal settings was very effective. Clear details on the models available and pricing was given. Thank you for such good service and advice
Hearing aid assessment
Very thorough checks/tests both before and after fitting new aids. Really friendly/helpful audiologist
Bijen was very professional and helpful.
very professional assistant
A large Boots but despite the size
A large Boots but despite the size, and my two hour session, there are no toilets on site, I was sent to M&S.
Very professional service,with…
Very professional service,with understanding,kindness and patience,I’ve had a pleasant experience,thank you Sebin George.
Their were very professional and caring…
Their were very professional and caring and explained everything very well
Audiologist was very pleasant
Audiologist was very pleasant, clear and professional
No complaints whatsoever
Amazing Service
From the start everyone at boots hearing care have been amazing from understanding my concerns to offering me a solution. The audiologists are amazing calm and helpful and explained everything to me and have supported me ever way than can
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